Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-09-2023, 10:00 PM   #1
lolligaggins
Junior Member
 
Join Date: Jan 2023
Posts: 2
Default Trouble installing DisplayLink drivers

I have a 2022 MacBook Pro M2 running Ventura 13.1

When I try to install the DisplayLink drivers found on this page below I get an error that says
"The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Here is the page I downloaded the drivers from. I tried both the newest, and the first legacy option and got the same result.
https://www.synaptics.com/products/d...ownloads/macos

Any help is appreciated!
Attached Images
File Type: jpg Screenshot 2023-01-09 at 4.59.38 PM.jpg (11.9 KB, 2 views)
lolligaggins is offline   Reply With Quote
Old 01-10-2023, 11:55 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Hello,

Please move the installation file from its current location and put it on your desktop, different folder or create a new folder and move it there - it seems to be related to issues with permissions.
If the issue persists please let us know.
KatarzynaCzaja is offline   Reply With Quote
Old 01-10-2023, 02:18 PM   #3
lolligaggins
Junior Member
 
Join Date: Jan 2023
Posts: 2
Default

Quote:
Originally Posted by KatarzynaKowalczyk View Post
Hello,

Please move the installation file from its current location and put it on your desktop, different folder or create a new folder and move it there - it seems to be related to issues with permissions.
If the issue persists please let us know.
Hilarious. That worked like a charm. I never would have thought to have tried that. Thank you!
lolligaggins is offline   Reply With Quote
Old 01-12-2023, 04:03 AM   #4
acmachete
Junior Member
 
Join Date: Jan 2023
Posts: 1
Unhappy Does not work.

It does not work for me. Any other solution?

Quote:
Originally Posted by KatarzynaKowalczyk View Post
Hello,

Please move the installation file from its current location and put it on your desktop, different folder or create a new folder and move it there - it seems to be related to issues with permissions.
If the issue persists please let us know.
acmachete is offline   Reply With Quote
Old 01-12-2023, 12:00 PM   #5
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Quote:
Originally Posted by acmachete View Post
It does not work for me. Any other solution?
Hello,

Are you seeing the exact same message "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." or is it something else, like "A newer version is already installed"?
KatarzynaCzaja is offline   Reply With Quote
Reply

Tags
displaylink, installation, macbook pro m2

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:30 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.