can't use 17" apple studio display on displaylink usb adapter

PaulJ · 07-30-2015, 02:41 PM

Hi cpgeek,

From your logs nothing obvious appears wrong. Are you able to try a few things to give us a bit more information?

Can you see if you are able to move your mouse pointer onto the DisplayLink display? Do you see the arrow?
Can you try dragging a Window onto the DisplayLink display? Does anything change?
Can you run desk.cpl and try changing the resolution of the DisplayLink display?
Does your monitor have multiple inputs? VGA, DVI, etc? If so can you check it is using the correct one?

Thanks,
Paul

07-30-2015, 02:41 PM	#5
PaulJ Member Join Date: Jul 2010 Posts: 83	Hi cpgeek, From your logs nothing obvious appears wrong. Are you able to try a few things to give us a bit more information? Can you see if you are able to move your mouse pointer onto the DisplayLink display? Do you see the arrow? Can you try dragging a Window onto the DisplayLink display? Does anything change? Can you run desk.cpl and try changing the resolution of the DisplayLink display? Does your monitor have multiple inputs? VGA, DVI, etc? If so can you check it is using the correct one? Thanks, Paul