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Old 11-27-2023, 06:16 PM   #1
ericslaw
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Join Date: Oct 2015
Posts: 5
Default macOS DisplayLink manager 10.0 lag/refresh/crash

When typing on a displaylink screen the character updates appear to lag sporadically.

The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however.

This was first noticed when I upgraded my docking station. I went
from a Dell D6000 with DisplayLink Manager v1.8.0
to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0

Minor updates to macOS did not help.
I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000.
I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0

I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared.
I am still on Ventura 13.6.2 using the Plugable dock.

Anyone else see lag as described?
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Old 11-28-2023, 11:05 AM   #2
rboerner
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Join Date: Jan 2015
Posts: 423
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Quote:
Originally Posted by ericslaw View Post
When typing on a displaylink screen the character updates appear to lag sporadically.

The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however.

This was first noticed when I upgraded my docking station. I went
from a Dell D6000 with DisplayLink Manager v1.8.0
to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0

Minor updates to macOS did not help.
I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000.
I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0

I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared.
I am still on Ventura 13.6.2 using the Plugable dock.

Anyone else see lag as described?
According to Plugable's download page for your UD-3900PDZ --> https://plugable.com/products/ud-3900pdz#nav-downloads the latest version they recommend of the DisplayLink Manager Application is version 1.9.

I would suggest installing 1.9 in order to see if the behavior changes. If installing 1.9 does not help, then I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
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Old 11-29-2023, 02:48 PM   #3
ericslaw
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Join Date: Oct 2015
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Update: the delay ALSO happens on DisplayLink Manager for versions 1.8.0
Upgrading to version 1.9.0 did not help.

I have created a post in the Plugable support forum here
https://support.plugable.com/t/scree...r-or-lag/23867
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Old 12-05-2023, 07:50 AM   #4
Martin Pusch
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Join Date: Dec 2023
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I have the same issue:
- MacBook Air M2,
- macOS 14.1.2 (23B92)
- Anker 563 USB-C Docking Station (10-in-1),
- Apple Bluetooth-Keyboard Model A1314,
- Apple Bluetooth-Trackpad Model A1339,
- DisplayLink Manager 1.10.0 (Build 117)
- one screen attached: EIZO FlexScan EV2451

When the flickering first occurred, I had DisplayLink Manager 1.08 installed. I updated to 1.10.0, hoping to get rid of this phenomena. This wasn't the case.
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