Pages with white backgrounds cause flickering and reboots

[jacobburgo]

If a page or app or really anything that has a white background/has white as the dominate color, the screen connected through the DisplayLink dongle flickers non-stop with crashing and rebooting happening every couple of seconds. This does not occur at any other time, and I've already accepted that I cannot watch videos on that monitor for the same reason, but now it has become a much bigger issue. I've uninstalled the DisplayLink program from my computer and checked for new drivers. I've also tried multiple HDMI cables, but as I said, there is no issues with darker themed pages and apps. Looking for any advice or suggestions to resolve this. I'm on a 16" MacBook Pro with the M1 chip running macOS Monterey 12.6 (21G115).

[DanielSznicer]

Originally Posted by jacobburgo

If a page or app or really anything that has a white background/has white as the dominate color, the screen connected through the DisplayLink dongle flickers non-stop with crashing and rebooting happening every couple of seconds. This does not occur at any other time, and I've already accepted that I cannot watch videos on that monitor for the same reason, but now it has become a much bigger issue. I've uninstalled the DisplayLink program from my computer and checked for new drivers. I've also tried multiple HDMI cables, but as I said, there is no issues with darker themed pages and apps. Looking for any advice or suggestions to resolve this. I'm on a 16" MacBook Pro with the M1 chip running macOS Monterey 12.6 (21G115).

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com