Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 11-29-2012, 03:38 PM   #1
mirezko
Junior Member
 
Join Date: Nov 2012
Posts: 10
Post [solved] DisplayLink Support Tool crash

DisplayLink Support Tool crashes all the time on Windows 8 (dxdiag info below)

After clicking on System Compatibility Check



After clicking on Gather Support Information



Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: Slovak (Regional Setting: Slovak)
System Manufacturer: LENOVO
System Model: 33642DG
BIOS: Phoenix BIOS SC-T v2.2
Processor: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 16384MB RAM


Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_21FC17AA&REV_09
Display Memory: 4047 MB
Dedicated Memory: 1999 MB
Shared Memory: 2048 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: ThinkPad Display 1600x900

Name: NVIDIA GeForce GT 620M
Device ID: PCI\VEN_10DE&DEV_0DE8&SUBSYS_21FC17AA&REV_A1\4&323 D05C5&0&0008

Last edited by mirezko; 12-03-2012 at 12:07 PM. Reason: solved
mirezko is offline   Reply With Quote
Old 11-30-2012, 08:17 AM   #2
mirezko
Junior Member
 
Join Date: Nov 2012
Posts: 10
Talking Solution

Solution:

Tool crashes only when no DisplayLink drivers are installed.
mirezko is offline   Reply With Quote
Reply

Tags
crash, support tool

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:02 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.