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Old 07-17-2017, 10:25 AM   #1
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Join Date: Jul 2017
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Default DA100 USB device not recognized

A DA100 is getting the "USB device not recognized" message. It is the only USB device getting this message.

The Dell laptop is XPS Windows 8.1. I installed DisplayLink USB Graphics Software for Windows. Are there any other drivers to use?
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Old 07-17-2017, 11:32 AM   #2
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Location: Cambridge, UK
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"USB device not recognized" is not a fault of the driver but the device as it states.
Unless Windows knows what device is connected, Windows will not know which device driver to assign to it.

I recommend you contact Dell, the manufacturer, to discuss a replacement.

Kind regards,
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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da100, driver, usb device not recognized, xps

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