MacOS DisplayLink Manager Screen Recording permission blocks streaming (Netflix, etc) - Page 4

DanielS · 06-01-2022, 07:38 AM

Hello,

Unfortunately devices with DisplayLink technology do not support HDCP in macOS environment.
Streaming services like iTunes, HBO, Amazon Prime, Netflix or Disney+, YouTube TV etc. are using HDCP protected content. This is currently one of the DisplayLink limitations.

In those cases the video would remain black while audio is still playing. Please take a look at this article: Content protected video does not play on Mac while DisplayLink screens are connected.

Due to limitation on our end it is expected that this feature does not work. I get a feedback from many users that it is worth checking other browsers, any that were using Chrome have success with Firefox now. I hear that also changing the hardware acceleration settings in the browser helps.

Best regards,
Daniel

mycreativepixel · 07-18-2022, 11:52 PM

THANK YOU! This worked for me. It's sad we have to jump through hoops when my co-workers with the same set up, but on a PC, have no issues.

faycito · 10-03-2022, 03:59 PM

Hey Guys! I was having the same issue here on macbooc pro, after hard research I can solve it. First, go to your Browser Settings and then click on the "System" option, Disable the hardware acceleration, then restart the web browser, and that's it, this must be a temporary solution.

Here's the URL quickly navigation to disable the option (for Chrome and Edge by Chromium): chrome://settings/system

Regards from Perú

billho54 · 10-25-2022, 06:32 PM

Quote:

Originally Posted by jrcalde

Found a way to fix it temporarily for Chrome. In settings go to: Use hardware acceleration when available, turn it off, relaunch and the issue will be fixed. Still not ideal as it brings other issues such as camera does not work properly for Google Meet sometimes but it fixes video streaming issue.

Thanks. This worked- let's hope it doesn't create other issues, since I'm on Google Meet calls a lot.

joeyiglesias83 · 12-05-2023, 03:26 PM

Here in 2023 with the same issue.

Not working in Chrome, Safari, or Firefox. However, Opera works nicely.

ScreamCZE · 12-12-2023, 10:08 AM

You need to disable GW acceleration in the browsers.
Unfortunately, macOS is blocking itself... there is not much DisplayLink can do here. Only Apple can change macOS' behavior.

06-01-2022, 07:38 AM	#31
DanielS DisplayLink Tech Support Join Date: May 2022 Posts: 85	Hello, Unfortunately devices with DisplayLink technology do not support HDCP in macOS environment. Streaming services like iTunes, HBO, Amazon Prime, Netflix or Disney+, YouTube TV etc. are using HDCP protected content. This is currently one of the DisplayLink limitations. In those cases the video would remain black while audio is still playing. Please take a look at this article: Content protected video does not play on Mac while DisplayLink screens are connected. Due to limitation on our end it is expected that this feature does not work. I get a feedback from many users that it is worth checking other browsers, any that were using Chrome have success with Firefox now. I hear that also changing the hardware acceleration settings in the browser helps. Best regards, Daniel __________________ Daniel S DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by KatarzynaCzaja; 07-19-2022 at 09:55 AM.

10-03-2022, 03:59 PM	#33
faycito Junior Member Join Date: Oct 2022 Posts: 1	[FIX] Now I Can Reproduce Any video Hey Guys! I was having the same issue here on macbooc pro, after hard research I can solve it. First, go to your Browser Settings and then click on the "System" option, Disable the hardware acceleration, then restart the web browser, and that's it, this must be a temporary solution. Here's the URL quickly navigation to disable the option (for Chrome and Edge by Chromium): chrome://settings/system Regards from Perú

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07-18-2022, 11:52 PM	#32
mycreativepixel Junior Member Join Date: Apr 2022 Posts: 3	THANK YOU! This worked for me. It's sad we have to jump through hoops when my co-workers with the same set up, but on a PC, have no issues.

12-05-2023, 03:26 PM	#35
joeyiglesias83 Junior Member Join Date: Dec 2023 Posts: 1	Here in 2023 with the same issue. Not working in Chrome, Safari, or Firefox. However, Opera works nicely.

12-12-2023, 10:08 AM	#36
ScreamCZE Member Join Date: Jun 2018 Posts: 50	You need to disable GW acceleration in the browsers. Unfortunately, macOS is blocking itself... there is not much DisplayLink can do here. Only Apple can change macOS' behavior.