Plugable USB 3.0 Dual 4k not working on MacBook M3

[jdauzat]

Downloaded and installed driver from display link per instructions, when I hook up my MacBook to the dock it asks me to allow and when I select that option, it does nothing and still doesn't recognize my computer....trying to display to 2 dell monitors via DP to the dock and USB-C to computer?? Am I missing any steps?

[rboerner]

Originally Posted by jdauzat

Downloaded and installed driver from display link per instructions, when I hook up my MacBook to the dock it asks me to allow and when I select that option, it does nothing and still doesn't recognize my computer....trying to display to 2 dell monitors via DP to the dock and USB-C to computer?? Am I missing any steps?

If you have not do so already, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support