Dell Docking 6000 & Monitor Issue

Gaz100 · 12-15-2023, 05:17 PM

I have a Dell 6000 docking station, which I have connected to my monitor via the HDMI cable.

I use my laptop (Dell) the monitor works fine no issue but when I connect the Type C to my ACER (PC) the monitor doesn't work (all the other elements such as keyboard and mouse do)? If I disconnect the HDMI from the docking station directly to the PC it works. Sometimes if I plug it back into the docking station the monitor display will work, but on PC start up it shows not connected again.

I have tried the following but none of it is making a difference:

1 - Changing HDMI cable

2 - A different docking station (still a Dell but a different model and a new one)

3. Upgraded the docking station drivers.

All of these have failed to work; I think it is something simple but m out of ideas, please can you help?

TY Gaz.

blobz · 01-06-2024, 08:06 AM

Hi,

I have a similar issue with my computer. My D6000 suddenly stopped working with the screens. The USB-C is fine, the screens and cables are fine. For some reason, it is not detected anymore and I cannot find why. Did you manage to solve your problem.

I am thinking of a deep Windows 11 problem that could be solved by reinstalling it but I do not want to do that for nothing. This is really odd.

vinay_kapoor · 01-17-2024, 07:53 PM

I have the same issue. My D6000 worked perfectly fine with my Macbook Pro M2 and two Dell monitors. Upgraded to Sonoma and no problems for a while. Suddenly one morning, DisplayLink stopped recognizing monitors. All my other accessories work. D6000 supplies power to my laptop, camera, keyboard etc work.

12-15-2023, 05:17 PM	#1
Gaz100 Junior Member Join Date: Dec 2023 Posts: 1	Dell Docking 6000 & Monitor Issue I have a Dell 6000 docking station, which I have connected to my monitor via the HDMI cable. I use my laptop (Dell) the monitor works fine no issue but when I connect the Type C to my ACER (PC) the monitor doesn't work (all the other elements such as keyboard and mouse do)? If I disconnect the HDMI from the docking station directly to the PC it works. Sometimes if I plug it back into the docking station the monitor display will work, but on PC start up it shows not connected again. I have tried the following but none of it is making a difference: 1 - Changing HDMI cable 2 - A different docking station (still a Dell but a different model and a new one) 3. Upgraded the docking station drivers. All of these have failed to work; I think it is something simple but m out of ideas, please can you help? TY Gaz.

01-06-2024, 08:06 AM	#2
blobz Junior Member Join Date: Jan 2024 Posts: 2	Hi, I have a similar issue with my computer. My D6000 suddenly stopped working with the screens. The USB-C is fine, the screens and cables are fine. For some reason, it is not detected anymore and I cannot find why. Did you manage to solve your problem. I am thinking of a deep Windows 11 problem that could be solved by reinstalling it but I do not want to do that for nothing. This is really odd.

01-17-2024, 07:53 PM	#3
vinay_kapoor Junior Member Join Date: Jan 2024 Posts: 1	I have the same issue. My D6000 worked perfectly fine with my Macbook Pro M2 and two Dell monitors. Upgraded to Sonoma and no problems for a while. Suddenly one morning, DisplayLink stopped recognizing monitors. All my other accessories work. D6000 supplies power to my laptop, camera, keyboard etc work.