Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 12-12-2019, 09:40 AM   #1
dudu2683
Junior Member
 
Join Date: Dec 2019
Posts: 1
Default Anker USB3 docking station DVI issue

HI All,

I have an Anker USB3 docking station ( that works with displaylink) and i'm having an issues with the DVI output.

the docking station have 2 outputs HDMI ( that works ok) and a DVI
for the HDMI output i'm using an HDMI to HDMI cable.
for the DVI output i'm using an DVI to HDMI cable.
my laptop running windows 10 , i have installed DisplayLink USB graphics software for windows ( latest version - 9.2.2420.0).

the problem that i cant get a video from the DVI output.
when i connect only the HDMI output to a monitor i can see a video

when i connect another monitor to the DVI output i can't get any video from this output, and the video on the second monitor that connected to the HDMI output start to blink ( each 1 second)


When I'm checking processes i can see only Displaylink graphics driver only and not Displaylink core software ( as Anker support document says )

also in the services I cant find DisplayLink service

i think its a driver/OS issue

any idea what can make this issue?

thanks
dudu2683 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:32 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.