Windows 10 build 16299.248

freewill · 02-20-2018, 12:00 AM

Hi

I have installed the Display link for Dell 3100 for windows 10 latest build but I am unable to see any other display

See logs and advise

Regards

AlbanRampon · 02-20-2018, 10:25 AM

Hello,

Thank you for the log files.This is helpful as I can see the DisplaPort link training is failing. This is a bit like a network speed negotiation.

I have a few questions to help narrow down the issue root cause:
Would you have an alternative cable to try?
Is that only with that Samsung SyncMaster SA950?
Is the display missing when using both HDMI (or DVI) and DisplayPort? The link training failure may not be the only thing taking place.

Kind regards,
Alban

02-20-2018, 10:25 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Thank you for the log files.This is helpful as I can see the DisplaPort link training is failing. This is a bit like a network speed negotiation. I have a few questions to help narrow down the issue root cause: Would you have an alternative cable to try? Is that only with that Samsung SyncMaster SA950? Is the display missing when using both HDMI (or DVI) and DisplayPort? The link training failure may not be the only thing taking place. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution