Teams Screen Sharing Bar

[mpurdin]

Hello!

Previously, I had an issue where the Teams Screen Sharing bar would not show up when I was connected to DisplayLink displays. The fix was updating to the latest DisplayLink drivers. Since the release of Mac OS Seqouia, the problem has returned. I installed 1.10.3, but it did not help. I have confirmed that if I disconnected from my external displays, the Screen Sharing control bar shows up but it's invisible when I'm sharing my screen in Teams.

[jkraemer]

I'm seeing the same issue. If I share a window or a screen on a display that is connected to the DisplayLink, I don't get the Teams sharing bar or the red border. If I share the screen or a window on my MacBook built-in display it works fine.

[andrewo]

Same issue for me since the OS update. Given it was only recently fixed for the previous OS you would have thought they would have known to check for this this time.

[rboerner]

To all of those posting in this thread...

If the original manufacturer of your DisplayLink-based product has not been able to assist you, then I would suggest reporting the issue directly to DisplayLink by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

[ClassicChaps]

I'm experiencing this issue, too. I am using a MacBook Pro with M1 Pro on MacOS Sequoia (15 and now 15.1). I uninstalled the DisplayLink software using the uninstaller found in /Applications and then reinstalled 1.11.0 (Build 28), which is the latest version as of this post.

The fun part is that the interface is still clickable, it just isn't visible. So, when presenting a screen with a maximized browser and many tabs open, I can try to click a tab near the top-center of the screen, but mistakenly mute myself or stop sharing or even turn on my webcam, which could be embarrassing to say the least.

I have three monitors set up -- one connected via HDMI and two connected to a Targus USB-C dock that are controlled by DisplayLink. When I share the HDMI screen, I can see the red box around the screen and the Teams presenter HUD. When I share one of the DisplayLink screens, I can't see any of the presenter HUD. Very frustrating, as I thought this was fixed for a short period prior to Sequoia.

[pcbl]

I am facing the same issue here. As mentioned by some people on the thread, this was somehow solved after a driver update in the past, but this time still not. Quite frustrating.
I also opened a support ticket few weeks ago and sent the required diagnose information using the support tool, but so far did not hear ANYTHING back.

[Josep]

Same issue with my Dell, every time i try to share screen the same red border + controlls that my laptop screen can show the display that the DisplayLink is connected to is not showing.

Any update for this issue ?

[rboerner]

To all of those posting in this thread...

If the original manufacturer of your DisplayLink-based product has not been able to assist you, then I would suggest reporting the issue directly to DisplayLink by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

[andrewo]

I reported this to them months ago and they replied and released a new version to try and solve it. It didn't work and now they seem to have given up. I've tried chasing on the ticket i reported on but i don't get a response. Guess they don't care.