Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-31-2024, 08:41 PM   #1
pgam
Junior Member
 
Join Date: Oct 2024
Posts: 2
Default No Microsoft Teams Red Sharing Border nor Control Bar on External Monitors

I'm on MacOS Sequoia 15.1 and DisplayLink Manager 1.11.0. For a few months now, whenever I'm in a Microsoft Teams (new Teams) meeting, I do not get a red sharing border and control bar when I share my external monitor screens. All I get is the DisplayLink icon in the upper left. I only get a red sharing border and control bar when sharing the built-in screen on my Mac. This used to work, but broke at some point after a software upgrade. Is DisplayLink aware of this? A Google search reveals others are having the same issue.

Built-in Monitor:



External Monitors:


Last edited by pgam; 10-31-2024 at 09:05 PM.
pgam is offline   Reply With Quote
Old 11-07-2024, 01:40 PM   #2
DanielSznicer
DisplayLink Tech Support
 
DanielSznicer's Avatar
 
Join Date: Mar 2020
Posts: 255
Default

Quote:
Originally Posted by pgam View Post
I'm on MacOS Sequoia 15.1 and DisplayLink Manager 1.11.0. For a few months now, whenever I'm in a Microsoft Teams (new Teams) meeting, I do not get a red sharing border and control bar when I share my external monitor screens. All I get is the DisplayLink icon in the upper left. I only get a red sharing border and control bar when sharing the built-in screen on my Mac. This used to work, but broke at some point after a software upgrade. Is DisplayLink aware of this? A Google search reveals others are having the same issue.

Built-in Monitor:



External Monitors:

Hello,

Thank you for reporting the problem, we have already created an internal ticket for this issue and are working on a solution.
We want to include the fix in the next release of our driver.
DanielSznicer is offline   Reply With Quote
Old 11-07-2024, 06:20 PM   #3
pgam
Junior Member
 
Join Date: Oct 2024
Posts: 2
Default

Quote:
Originally Posted by DanielSznicer View Post
Hello,

Thank you for reporting the problem, we have already created an internal ticket for this issue and are working on a solution.
We want to include the fix in the next release of our driver.
Thank you!
pgam is offline   Reply With Quote
Old 12-13-2024, 03:03 PM   #4
JayS
Junior Member
 
Join Date: Dec 2024
Posts: 1
Default

Daniel, I concur with the reporter of this issue.
One other issue also linked to sharing is with Teams. When you share more than 4 tabs of a browser, the browser seems to lock up for a while. This also does not happen on the internal Mac display - only on DisplayLink monitors.

Quote:
Originally Posted by DanielSznicer View Post
Hello,

Thank you for reporting the problem, we have already created an internal ticket for this issue and are working on a solution.
We want to include the fix in the next release of our driver.
JayS is offline   Reply With Quote
Old 12-23-2024, 11:46 AM   #5
thisisjagan
Junior Member
 
Join Date: Dec 2024
Posts: 1
Red face I have the same problem

Any update on this issue? It is quite annoying...
thisisjagan is offline   Reply With Quote
Old 12-25-2024, 03:43 PM   #6
Dak
Junior Member
 
Join Date: Dec 2024
Posts: 1
Default

Quote:
Originally Posted by JayS View Post
Daniel, I concur with the reporter of this issue.
One other issue also linked to sharing is with Teams. When you share more than 4 tabs of a browser, the browser seems to lock up for a while. This also does not happen on the internal Mac display - only on DisplayLink monitors.
I get this issue consistently as well. I will be presenting a Chrome web browser with sometimes up to 6 tabs, it locks up, and you have to stop sharing and reshare to move from tab to tab. It's not an issue on Mac alone, just when running DisplayLink.
Dak is offline   Reply With Quote
Old 01-07-2025, 03:54 PM   #7
JustinSarto
Junior Member
 
Join Date: Jan 2025
Posts: 1
Default

Quote:
Originally Posted by DanielSznicer View Post
Hello,

Thank you for reporting the problem, we have already created an internal ticket for this issue and are working on a solution.
We want to include the fix in the next release of our driver.
Hey is there any update on this issue or an expected timeline for a fix? I have a large amount of users experiencing this issue.

Thanks

Last edited by JustinSarto; 01-07-2025 at 04:05 PM.
JustinSarto is offline   Reply With Quote
Old 01-09-2025, 11:54 AM   #8
djzoidberg
Junior Member
 
Join Date: Jan 2025
Posts: 3
Default MS TEAMS overlays and other app overlays

Hello,
I have the same issue reported in posts before. It's pretty annoying. I'm working with 2 external monitors and MS Teams overlays have not been captured by the DisplayLink app. Every time that I try to click on the top-center of the "main" monitor I accidentally stop the sharing or hit some other button.
Minimizing the screen I can't see the mini window always on top to mute and unmute the microphone and it's impossible to join group calls because the windows do not appear.
The last time a newer version of the DisplayLink app was been released solving this issue.

Please push this issue to the developers. We need an urgent fix.
djzoidberg is offline   Reply With Quote
Old 01-09-2025, 08:06 PM   #9
pcbl
Junior Member
 
Join Date: Nov 2024
Posts: 2
Question Same Here. Where`s the New Version?

Hey Folks,

Happy New Year!

t has been 3 long months without a version update of the driver. We are eager for this fix because it really affects myself and a lot more on my organisation.

BR
pcbl is offline   Reply With Quote
Old 01-10-2025, 09:11 AM   #10
djzoidberg
Junior Member
 
Join Date: Jan 2025
Posts: 3
Default

Yeah.. Same problem here, 13k users with the same problem. No updates in 3 months.

Please @DanielSznicer can you help us somehow?
djzoidberg is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:36 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2025, vBulletin Solutions, Inc.