MacBook Air M3 OSX 15.1.1

[speedyg3]

Hi,
I have a MacBook Air M3 2024 and I am trying to use the Minisopuru Displaylink Triple Display Docking Station model number DS808.
It stated before I purchased it that with the MacBook Air M3 that I would be able to use two external monitors when using the display link software. I have followed the instruction to a t for installation and deleted and reinstalled a few times and I am still only able to get one monitor to work. I have done some troubleshooting and no matter how I install the extension does not appear in the extension list. I have included a screen shot.

Any help getting two monitors to work would be greatly appreciated .

Thank you,
John

[DanielSznicer]

Originally Posted by speedyg3

Hi,
I have a MacBook Air M3 2024 and I am trying to use the Minisopuru Displaylink Triple Display Docking Station model number DS808.
It stated before I purchased it that with the MacBook Air M3 that I would be able to use two external monitors when using the display link software. I have followed the instruction to a t for installation and deleted and reinstalled a few times and I am still only able to get one monitor to work. I have done some troubleshooting and no matter how I install the extension does not appear in the extension list. I have included a screen shot.

Any help getting two monitors to work would be greatly appreciated .

Thank you,
John

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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