Windows 8 apps flashing/missing buttons

dylanparry · 07-29-2013, 10:17 AM

Hi,

Whenever I run a Windows 8 app, and my laptop is plugged into my displaylink dock, I get really strange behaviour on the external monitors. For example, the Netflix app will constantly flash between the app and a black screen; and the MS Weather app will be missing all the buttons until I hover over them with the mouse (the same effect happens in the Windows settings screens).

I’m using the latest drivers for the dock (7.3 M1, as of writing this), and have a Dell Inspiron 15R SE with Intel 4000 (driver 9.17.10.2849) and AMD Radeon HD 7700M (driver 12.104.0.0) switchable graphics. The dock is a Toshiba Dynadock u3.0. I’m running Windows 8 64-bit.

I run my laptop with the internal screen turned off when it’s plugged into the dock. If I try running apps on the internal screen, then they run just fine, regardless of whether the dock is connected or not—so I can use my laptop just fine when I’m out and about, but it’s a real PITA when it’s set up on my desk with two extra monitors.

I’ve also noticed that sometimes when I close programs (Opera Mail in particular) the laptop will go to a blue screen. I can’t be sure it’s being caused by the dock, but it’s only ever happened when the dock is connected, and I have to disconnect the power to the dock when rebooting as the screen shows the Windows desktop as it was when it crashed until I do that.

I’ve had a look through the forums, and I’m not sure whether other people are having the exact same problem as me—I’ve seen similar problems. Is this a known issue? Is there a fix? If not, is there a fix in the works?

Thanks,

Dylan

07-29-2013, 10:17 AM	#1
dylanparry Junior Member Join Date: Jul 2013 Posts: 15	Windows 8 apps flashing/missing buttons Hi, Whenever I run a Windows 8 app, and my laptop is plugged into my displaylink dock, I get really strange behaviour on the external monitors. For example, the Netflix app will constantly flash between the app and a black screen; and the MS Weather app will be missing all the buttons until I hover over them with the mouse (the same effect happens in the Windows settings screens). I’m using the latest drivers for the dock (7.3 M1, as of writing this), and have a Dell Inspiron 15R SE with Intel 4000 (driver 9.17.10.2849) and AMD Radeon HD 7700M (driver 12.104.0.0) switchable graphics. The dock is a Toshiba Dynadock u3.0. I’m running Windows 8 64-bit. I run my laptop with the internal screen turned off when it’s plugged into the dock. If I try running apps on the internal screen, then they run just fine, regardless of whether the dock is connected or not—so I can use my laptop just fine when I’m out and about, but it’s a real PITA when it’s set up on my desk with two extra monitors. I’ve also noticed that sometimes when I close programs (Opera Mail in particular) the laptop will go to a blue screen. I can’t be sure it’s being caused by the dock, but it’s only ever happened when the dock is connected, and I have to disconnect the power to the dock when rebooting as the screen shows the Windows desktop as it was when it crashed until I do that. I’ve had a look through the forums, and I’m not sure whether other people are having the exact same problem as me—I’ve seen similar problems. Is this a known issue? Is there a fix? If not, is there a fix in the works? Thanks, Dylan