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Old 10-10-2018, 07:35 PM   #1
kyle47
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Lightbulb d6000 wrong vendor id

Hey Friends

My Dell D6000 dock not showing display on laptop & android

I am unable to install driver because wrong vid & pid

windows always install the device as usb input device

and Hardware ids are VID_06C4&PID_C411&REV_0017

What is the real VID & PID of d6000 .....may be ill able to tweak driver

Another thing in the Bluetooth & Devices there it shows d6000 controller
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Old 10-10-2018, 07:41 PM   #2
kyle47
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Default Wrong Vid d6000

Someone please give me the Hardware Ids of dell d6000 ...Vid & Pid
My device showing wrong ids
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Old 10-11-2018, 07:35 AM   #3
AlbanRampon
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Hello,

This isn't a Vendor ID belonging to DisplayLink, it belongs to Bizlink.
It's normal you cannot assign a driver which has nothing to do with the device to it.
Only DisplayLink devices can communicate with DisplayLink driver so hacking the driver won't solve the fact you need the dock to work properly in the first place.


Did you try to flash the dock with a Dell utility?
IMPORTANT: I'm not asking you to do that, I am asking if you have done it.

The last link in my forum signature shows how to collect logs to understand what state the computer is in.

Kind regards,
Alban
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Old 10-12-2018, 08:34 AM   #4
kyle47
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Default log d6000

I did collect the log but if the issue is with windows driver it should work with

android devices isnt it ?

Its not working with android either
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Old 10-12-2018, 08:44 AM   #5
AlbanRampon
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I don't know why you are blaming the driver at this stage.
Logs also list devices.
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Old 10-12-2018, 08:44 AM   #6
kyle47
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Default

almost forgot it


DL_Windows_Logs_20181012_131256.zip
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Old 10-12-2018, 10:23 AM   #7
kyle47
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Default d6000

If you find anything let me know about it
& i did update driver/firmware many time
didnt remember about flash utility... if that,s
the case what would be the possible solution
as the dock is not working at all ....!
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Old 10-12-2018, 10:48 AM   #8
AlbanRampon
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Hello Kyle,

What I found is that the dock has a problem. It's missing devices on the bus. Before Windows selects a driver, it has to be told there's a device to find a driver for...

The chip you're referencing is one of the other chips in the dock. It's the overall controller of the dock.

Has this product ever worked?

Kind regards,
Alban
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Old 10-19-2018, 09:02 AM   #9
kyle47
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Question

Sorry i was out of city

I had purchase D6000 dock from ebay 4 month ago but never used it before.

It never worked from day first & i cannot return it .

Is there any possible solution like kernel flashing or any hardware solution.
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Old 10-19-2018, 09:11 AM   #10
kyle47
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Question

it was used dock

if we take the possibility that dell flash-tool was used to update firmware

that,s why the device not showing ....what should i do....?
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