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Old 03-18-2019, 02:12 PM   #1
lindsayw
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Join Date: Mar 2019
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Default Monitor not detected

I have a Dell 7390 connected to the D6000 docking station. I have an HP monitor connected through HDMI and a Dell monitor connected through Display Port. The laptop detects the HP monitor but not the Dell monitor. Currently it recognizes the 7390 as one display and the HP monitor as the second display. The D6000 says it should support 3 displays with the USB-C connection.

I have installed the latest drivers. I've tried rebooting. I used the HDMI for the Dell monitor and it did not recognize it with that either...

Help please!
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Old 04-02-2019, 09:42 AM   #2
ChrisHowarth
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Join Date: Oct 2017
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Default Same issue

I have the same issue.
HP Omen X 35 connected to displayport, Dell U2414H to HDMI.
HP not recognised, Dell (HDMI) is. I also have a D3100 and the same monitors in the same connectors work fine on that.
I believe this is the same issue as D6000 Dock, Displayport not working issue
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Old 04-05-2019, 10:34 AM   #3
ChrisHowarth
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Default Update on this

After swapping the connections the other way round it sprung to life. So the HDMI to the HP Omen monitor and the DP to the Dell monitor works ok.
It seems that for some reason there is an incompatibility in the D6000 DP connection to my HP Omen X 35. My D3100 DP connection to the same monitor works fine. A little strange I would say.
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