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Old 10-22-2023, 10:36 PM   #1
eyedock
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Default Dell D6000 No Longer Compatible

Hi,

I've been connecting my M2 processor Macbook Air to a Dell D6000 dock for several months - and getting a great output to 2 external monitors.

For some strange reason in the past week - without any recent updates my external monitors are not being recognized by displaylink.

I've tried to reconnect to the dock using HDMI and displayport cables, downloading displaylink again, rebooting, and for some reason not working. Was curious if this has happened to anyone else recently?

I contact Dell, and they are telling me the correct dock for my device is the WD19TDS or WB224, since this was working so well would be a shame to have to switch.
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Old 10-23-2023, 09:48 AM   #2
Bah434x
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Have you checked the security and privacy settings in macOS.?

What version of macOS do you have.?
__________________
MacBook Air 15” M2 Midnight
3x Dell U2723QE 27” 4K
Alogic DX3 Dock
DL 1.10.0 Build 117
Sonoma 14.1.1

My Setup
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Old 10-25-2023, 02:41 PM   #3
hewhit
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Quote:
Originally Posted by Bah434x View Post
Have you checked the security and privacy settings in macOS.?

What version of macOS do you have.?
Same problem here.

What settings are you taking about?

Best regards
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Old 10-26-2023, 12:25 AM   #4
eyedock
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Quote:
Originally Posted by Bah434x View Post
Have you checked the security and privacy settings in macOS.?

What version of macOS do you have.?
I just downloaded Sonoma and issue is still there. I've connected by D6000 and under connections in my System Settings the dock is clearly connected but the Vendor is listed as Bizlink and not DisplayLink which is apparently what it is supposed to according to a troubleshoot email I received. I'm not sure what has changed because it was working great just a week ago.
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Old 10-26-2023, 10:43 AM   #5
Bah434x
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Quote:
Originally Posted by hewhit View Post
Same problem here.

What settings are you taking about?

Best regards
System Preferences>Security & Privacy>Screen Recording>Enabled for Display link
__________________
MacBook Air 15” M2 Midnight
3x Dell U2723QE 27” 4K
Alogic DX3 Dock
DL 1.10.0 Build 117
Sonoma 14.1.1

My Setup
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Old 10-28-2023, 02:39 AM   #6
eyedock
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Quote:
Originally Posted by Bah434x View Post
System Preferences>Security & Privacy>Screen Recording>Enabled for Display link
These settings are still enabled on mine. Seems like a lot of people are having this issue with some recent update - but not sure what the correct fix is.
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