Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-28-2018, 05:05 PM   #11
cmdub
Junior Member
 
Join Date: Sep 2018
Posts: 5
Default

I have this exact problem as well. Finally figured out today that it only happens when the laptop is docked which then lead me to this thread. This issue happens for me whenever the laptop is docked. Same result whether using ethernet or WiFi when docked. Using latest version 8.6 of DisplayLink as well.

Running Windows 10 v1803 on ours and my SMB results are the same as Floris'. Please advise on any other logs that can be provided to resolve this.

Edit: Should also add that enabling SMBv1 does not resolve this issue either.

Last edited by cmdub; 09-28-2018 at 05:13 PM.
cmdub is offline   Reply With Quote
Old 10-09-2018, 06:43 AM   #12
FlorisVerstegen
Junior Member
 
Join Date: Aug 2018
Posts: 5
Default

Is there any update from Microsoft based on the additional information provided to them?
FlorisVerstegen is offline   Reply With Quote
Old 10-09-2018, 07:38 AM   #13
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,563
Arrow

Hello, no, there isn't.
AlbanRampon is offline   Reply With Quote
Old 01-08-2019, 05:26 PM   #14
cmdub
Junior Member
 
Join Date: Sep 2018
Posts: 5
Default

Is there any update/ETA on this?
cmdub is offline   Reply With Quote
Old 01-09-2019, 06:14 PM   #15
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,563
Default

Hello,

The contact I had on the ticket stopped replying and I didn't get what Microsoft asked for to understand the problem.
As I don't have a reproduction in the office, I can't progress this.

Unless someone wants to take the time to provide the information, Microsoft won't progress on that issue and it will stay blocked.

Kind regards,
Alban
AlbanRampon is offline   Reply With Quote
Old 01-09-2019, 06:29 PM   #16
cmdub
Junior Member
 
Join Date: Sep 2018
Posts: 5
Default

Quote:
Originally Posted by AlbanRampon View Post
Hello,

The contact I had on the ticket stopped replying and I didn't get what Microsoft asked for to understand the problem.
As I don't have a reproduction in the office, I can't progress this.

Unless someone wants to take the time to provide the information, Microsoft won't progress on that issue and it will stay blocked.

Kind regards,
Alban
What specific information do you need provided, I have a number of machines with this issue in our environment.
cmdub is offline   Reply With Quote
Old 01-10-2019, 04:37 PM   #17
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,563
Arrow

Hello,

Microsoft gave me a script to be ran. The issue seems to appear with any kind of network adapter, DL or 3rd party.

I can share that tool, but privately as, to protect users from logs download, you won't be able to get attachments from the forums.
Would you please send an email to Technical_Enquiries@DisplayLink.com with "28632: File and Printer Sharing for Microsoft Networks Failing" as the subject line so a ticket can be created and I can attach it to a reply?

Kind regards,
Alban
AlbanRampon is offline   Reply With Quote
Old 01-10-2019, 11:17 PM   #18
cmdub
Junior Member
 
Join Date: Sep 2018
Posts: 5
Default

sent you an email.
cmdub is offline   Reply With Quote
Old 02-08-2019, 04:45 PM   #19
jdorion
Junior Member
 
Join Date: Jul 2015
Posts: 7
Default

Is there any update to this issue? As a help desk tech, the inability to remotely connect to a client laptop that is connected to a docking station and or browse remotely via Windows Explorer is very frustrating.
jdorion is offline   Reply With Quote
Old 02-09-2019, 05:56 PM   #20
Wim
Senior Member
 
Wim's Avatar
 
Join Date: Feb 2009
Posts: 1,564
Default

Hi All

I was just reading this thread and it reminded me of a known issue in Windows when you have connected too many USB Ethernet adaptors and they are stored in the registry. You get weird behaviour of the connection working but unable to connect to network shares.

It was a problem in Windows 7, and not sure if it has been solved for Windows 10. There is a thread on it here:

https://social.technet.microsoft.com...ork-interfaces

And here:

https://social.technet.microsoft.com...tpronetworking

Worth checking if this is the issue, especially if you use hot desking, so will end up with many different USB Ethernet entries in device manager, if you move desks a lot.

Wim
Wim is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:14 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.