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12-03-2015, 11:09 PM | #1 |
Junior Member
Join Date: Dec 2015
Posts: 1
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No 4k display works through D3100 on Dell XPS15 Windows 10
I am able to attach my Vizio 4K TV directly to the XPS15 laptop and it runs with 4k resolution, however, I get no display when connecting to the TV from the D3100. It claims there is a VGA monitor attached, but none of the resolutions (all non-4k) produce any output.
I am attached to the D3100 via the USB 3.0 cable that came with the D3100. I am running Windows 10. I have installed and reinstalled latest drivers, including running the clean-up tool. I also tried with the DisplayPort to another monitor, and got the same issue, so I don't think it's specific to the Vizio. I basically have no display support through the dock. Anyone able to help? |
12-08-2015, 10:06 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Bill,
Could you create a tech support ticket with your logs to be investigated? Here is how: How can I report Windows installation issues to DisplayLink? Thanks, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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d3100, uhd, vizio, windows 10 |
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