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Old 09-04-2019, 01:44 PM   #1
Piroshki
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Smile Main Display - Fix Coming?

Hi all,

I know this is a known issue - when I use a DisplayLink dock and have several monitors connected, the GPU now runs the graphics on all monitors, which is a HUGE improvement. So thanks for making this happen.

The only remaining issue I have is that I can't switch the "main display" to be one of the external monitors.

This is not a huge issue - but it is slightly inconvenient to have to look over to the laptop, or even to have to keep the laptop open...

Is a fix in the future?

Best regards,

T.
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Old 09-05-2019, 10:48 AM   #2
AlbanRampon
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Hello,
I am afraid I don't understand the question.
Maind display as external is compulsory if you close the lid as there's no other display available.
Can you explain?
Kind regards,
Alban
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Old 09-05-2019, 12:57 PM   #3
Piroshki
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Hi Alban,

Thanks for the quick reply.

For the longest time I have had to keep the lid open on my laptop - effectively having 3 screens, although I only ever use the two external monitors when I am docked. DisplayLink gave me issues when I had the lid closed.

In this configuration, with the lid open (and therefore the laptop screen on), if I switch the "main display" status to one of my external monitors, my 3D software crashes. If I keep the "main display" status on my laptop, then it all works just fine.

I will certainly try to see if I can now close the lid and have things works properly. That would indeed solve my "main display" on the external monitor issue!

Kind regards,

Tom
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Old 09-05-2019, 01:00 PM   #4
AlbanRampon
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Ok, Tom.
This makes me believe you are using Windows 10 v1903.
If that's indeed the case, please go and "Check for updates" to install the latest OS fixes from ~30th August.
Kind regards,
Alban
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Where to download the latest DisplayLink drivers
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