Monitor not recognized by Windows

zoidberg · 11-28-2014, 08:11 AM

I use windows 8.1.

LED is on. Device is shown in Windows device manager.

But it is not recognized in the windows display manager.

I tried reinstall and cleanup without success.

zoidberg · 12-05-2014, 01:08 PM

so what can I do now?

zoidberg · 01-07-2015, 03:23 PM

Great support! Great product!

NOT!

I will NEVER buy a displaylink product again!

JamesH · 01-12-2015, 04:45 AM

Hi,

Apologies for the delay in responding, I've been out of the office a lot of late.

The device you have is showing this issue:
http://www.displaylink.com/support/ticket.php?id=324

Please review this FAQ for next steps.

Thanks,
James

12-05-2014, 01:08 PM	#2
zoidberg Junior Member Join Date: Nov 2014 Posts: 3	so what can I do now?

01-07-2015, 03:23 PM	#3
zoidberg Junior Member Join Date: Nov 2014 Posts: 3	Great support! Great product! NOT! I will NEVER buy a displaylink product again!

01-12-2015, 04:45 AM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Apologies for the delay in responding, I've been out of the office a lot of late. The device you have is showing this issue: http://www.displaylink.com/support/ticket.php?id=324 Please review this FAQ for next steps. Thanks, James