02-17-2021, 06:48 PM | #1 |
Junior Member
Join Date: Apr 2018
Posts: 6
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Big Sur 11.3 Beta
Using Big Sur11.3 Beta on my MacBook Pro. Was working fine with my external Acer monitor until I installed the latest driver release, 1.3. Now cannot get display to work on my monitor. Open to any and all suggestions.
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02-19-2021, 08:22 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for reaching out to us here on the forum. May you please gather log files for me and alongside with your description, please send it to our email address: technical-enquiries@synaptics.com Thanks to it we will be able to communicate faster and speed up the supporting process. Here is the guide on how to gather log files: https://support.displaylink.com/know...to-displaylink Kind regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
02-20-2021, 06:03 AM | #3 |
Junior Member
Join Date: Apr 2018
Posts: 6
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I have sent the log files to you Jakub. Thank you for looking into the situation for me. I miss my monitor.
By the way, the monitor is an AOC. |
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