01-12-2023, 10:40 PM | #1 |
Junior Member
Join Date: Jan 2023
Posts: 1
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Screens Glitch Out
Setup:
M1 MBP Ventura 13.1 DisplayLink Manager: 1.8.0 Factory Cable Dock: WAVLINK USB C Dual 4K Laptop Docking Station with 65W Power Delivery: https://smile.amazon.com/gp/product/...e?ie=UTF8&th=1 Issue: Ever since I updated to Ventura, my previously reliable monitors will "glitch out" a few times each day. What I mean is that both monitors hooked up will go black, all windows will rearrange back to the laptop monitor. Then, in 2-5 seconds, the monitors come back with some windows back in their place. All dock functions go out, including audio and cameras connected via USB. What I've tried: Reboot (Duh) Move from Ventura 13 to 13.1 Replace USB-C Cable (Tried 3) Replace Dock (Had same issue with previous Kensington Dock). I'm at my wits end. I can't stand being on a video call and losing the whole conversation multiple times per day. Any suggestions? The only commonalities are: -DisplayLink Software -Laptop Hardware (didn;t happen before Ventura) |
01-13-2023, 11:28 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Please follow the steps here to gather logfiles that will help us understand the issue a bit better: How to report macOS issues to DisplayLink You can post the logs here or send them directly to our support team for speedy response to: technical-enquiries@synaptics.com Thank you.
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