D6000 USB connecvitity

[tomaszkop]

Guys,
since I started using wireless (USB dongle) mouse D6000 does not recognize mouse's dongle from time to time.

Some mornings it works flawlessly some days it doesn't.

Am I the only one with this issue? Can't find similar threads on this forum.

One can say - change mouse to bluetooth one - not a solution to a problem.

[DanielSznicer]

Originally Posted by tomaszkop

Guys,
since I started using wireless (USB dongle) mouse D6000 does not recognize mouse's dongle from time to time.

Some mornings it works flawlessly some days it doesn't.

Am I the only one with this issue? Can't find similar threads on this forum.

One can say - change mouse to bluetooth one - not a solution to a problem.

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com