Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-04-2016, 02:09 AM   #1
TheHopper
Junior Member
 
Join Date: Oct 2016
Posts: 1
Question List of Devices With Auto Install for Win 10 Anniversary

Is there a list of know devices that do not work with Windows 10 Anniversary and DisplayLink? I think my device, an Infocus IN1100 is in that category, but want to be sure. I am unable to get this device to be recognized by either of my laptops when using the USB connection after upgrading to Windows 10 Anniversary, even after installing DisplayLink V8.0 M2 (Version: 8.0.762.0).
TheHopper is offline   Reply With Quote
Old 10-05-2016, 06:55 PM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,

Would you please be able to look into Windows Device Manager properties for the device?
You should have a drop down with a Hardware ID starting with USB\VID_17e9&PID_
Can you tell me the 4 characters after PID_ ?

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 10-11-2016, 05:19 PM   #3
OmoBob
Junior Member
 
Join Date: Oct 2016
Posts: 2
Default

Dear Alban,
I also have an IN1100 which is no longer recognizing my updated Windows 10 Anniversary laptops.
They have been updated to 8.0.762.0 driver. One is running an older installation of DisplayLink Core, the other the latest.
The older installation recognizes the device as"Projector" in Device Manager and IDs that projector as a DisplayLink device under Properties, but the projector won't recognize the laptop as a source and stay searching on the intro screen.
The four digits after PID_ are 0301.
The rest of that # is
0301\8AV6G002A268321
The Device Manager properties also says
Information:
Device USB\VID_17E9&PID_0301\8AV6G002A268321 was migrated.

Last Device Instance Id: USB\VID_17E9&PID_0301\8AV6G002A268321
Class Guid: {3376F4CE-FF8D-40A2-A80F-BB4359D1415C}
Location Path:
Migration Rank: 0x0
Present: true

Events
Device migrated 10/4/2016 12:28:25 AM

So apparently the device was "migrated" when that laptop (used infrequently) received updates?
Can you help me?
Thanks!
Bill
OmoBob is offline   Reply With Quote
Old 10-12-2016, 08:27 PM   #4
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hey Bill,

I have looked and I am sorry to report it has a mass storage/auto-install.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 10-13-2016, 05:18 PM   #5
OmoBob
Junior Member
 
Join Date: Oct 2016
Posts: 2
Default

Thanks, Alban. Could you please clarify what you mean?
You write,
"...it has a mass storage/auto-install."
What is "it"? The IN1100? The laptop? Windows 10?
What does it mean that one of these has a "mass storage/auto-install"? Does that mean the IN1100 won't work with Windows 10? Or that DisplayLink won't work with Windows 10? Is there something I can do to make it work?
Thanks,
Bill
OmoBob is offline   Reply With Quote
Old 10-13-2016, 05:31 PM   #6
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

I'm sorry and would like to apologize Bill, I forgot to give the link to article explaining the details as the original poster asked if it had auto-install or not.

The Microsoft USB driver shipped with Windows 10 we are using does not support the switching between a mass storage device and a video device.
Therefore it is not possible to support these DisplayLink enabled devices from Windows 10 Anniversary Update.
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Reply

Tags
dispalylink, infocus, windows 10 anniversary

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:09 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.