DisplayLink issues since macOS 15.3.2 Update - Page 5

Szymon · 05-30-2025, 08:06 AM

Quote:

Originally Posted by smithgcovert2

Every now and then - usually after each MacOS 15 update, I re-run the DisplayLink delete tool, and then reinstall the drivers, and hope beyond hope that maybe its been fixed this time.

But it hasn't been. Its still completely unstable. Its infuriating to try to use, so I've just disabled the check box for enabling the display. (So that's nice, the latest drivers make it much easier to disable / re-enable to try. yay, I guess?)

I hate there are no solution and no admission that there's a problem.

Its approaching the longest amount of time that everything has been broken since I first started using DisplayLink adapters 11 years ago.

Hi smithgcovert2,

I'm really sorry to hear about your recent experience — it's especially unfortunate that this happened to a user with such notable mileage!
To be honest, there isn't a single issue in version 15.x that affects all users who have reported problems. In fact, thousands of users have upgraded to this macOS version without encountering any 15.x-specific issues. So, unless standard troubleshooting resolves the problem, your case likely requires individual analysis.
If you haven't already, please contact our support directly so they can assist you with your specific case.

Regards,
Szymon

smithgcovert2 · 05-30-2025, 04:18 PM

Hi Szymon,

OK, I have filed a support request, with the collected information.

I included a video of the behavior I see, as the monitor constantly resets back to blank, then the image reappears randomly and often, especially if there is any movement of the windows.

oyasuna · 06-21-2025, 11:56 PM

Quote:

Originally Posted by mjaroch

Hello simpletomb42,

According to our tests, everything is working properly.
What we recommend to fix your problem is to download End-User Cleaner tool and reinstall DisplayLink Manager app.

You can download this tool here.

There is definitely a problem. I've created this thread to consolidate all of the reports: https://www.displaylink.org/forum/sh...8499#post98499. Hopefully, the additional insight is useful for you and your team!

smithgcovert2 · 06-27-2025, 02:51 PM

Its been a while since I came back to this thread:

I went down the path of support until I eventually got to the place where I just didn't have the time to provide any more information. Instead of log collection and such, the next request involved a huge amount of diagnostic collections with different configuration, etc, that I just didn't have time for.

So I disconnected the monitors and decided to come back later.

Now, I see there's quite a few other threads listing the same issues, and there's a new Driver version just released. I thought I'd come back and report my results with the new driver.

The new driver version is 1.12.4, and it lists a "fixed item" that pretty much exactly matches my "unstable" description:
[DL-7xxx] Resolved an issue where certain monitors could intermittently blink during normal operation (VIFR-6380).

Here are my results with the driver:
- after initial install, it seemed like it was better. Whoa, maybe this is really finally fixed.
- with in 15 minutes of using it, the blinking and instability returned. But the blinks seemed.... "faster" ? I was thinking maybe this is something I can live with, even if not ideal
- trying to push through and use it anyway, the DisplayLink driver manager tool crashed, and the display was disabled.
- I had to restart the driver, then disable the monitor again, in order to get back to work.

Anyway, less than ideal -- its still broken and I still have a non-working monitor, but at least I feel like the entry in the release notes show they are trying to get a fix out there for this issue, and I appreciate that.

I will come back in a few more weeks, and see if there is another new driver to try.

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05-30-2025, 04:18 PM	#42
smithgcovert2 Junior Member Join Date: May 2014 Posts: 18	Hi Szymon, OK, I have filed a support request, with the collected information. I included a video of the behavior I see, as the monitor constantly resets back to blank, then the image reappears randomly and often, especially if there is any movement of the windows.

06-27-2025, 02:51 PM	#44
smithgcovert2 Junior Member Join Date: May 2014 Posts: 18	Its been a while since I came back to this thread: I went down the path of support until I eventually got to the place where I just didn't have the time to provide any more information. Instead of log collection and such, the next request involved a huge amount of diagnostic collections with different configuration, etc, that I just didn't have time for. So I disconnected the monitors and decided to come back later. Now, I see there's quite a few other threads listing the same issues, and there's a new Driver version just released. I thought I'd come back and report my results with the new driver. The new driver version is 1.12.4, and it lists a "fixed item" that pretty much exactly matches my "unstable" description: [DL-7xxx] Resolved an issue where certain monitors could intermittently blink during normal operation (VIFR-6380). Here are my results with the driver: - after initial install, it seemed like it was better. Whoa, maybe this is really finally fixed. - with in 15 minutes of using it, the blinking and instability returned. But the blinks seemed.... "faster" ? I was thinking maybe this is something I can live with, even if not ideal - trying to push through and use it anyway, the DisplayLink driver manager tool crashed, and the display was disabled. - I had to restart the driver, then disable the monitor again, in order to get back to work. Anyway, less than ideal -- its still broken and I still have a non-working monitor, but at least I feel like the entry in the release notes show they are trying to get a fix out there for this issue, and I appreciate that. I will come back in a few more weeks, and see if there is another new driver to try.