Not being able to use USB-C G5 Dock to connect M2 macbook air to 2 monitors

[pjgarcia]

Hi, I recently bought a bundle with 2 hp monitors and one USB-C G5 Dock. I was able to connect both monitors to the doc, but both screens mirrored eachother, and I wasn't able to find a way to use them as separate screens. How can I fix it. I already installed displaylink and have connected the monitors to the dock through the USB-B and display port cables.

[rboerner]

Originally Posted by pjgarcia

Hi, I recently bought a bundle with 2 hp monitors and one USB-C G5 Dock. I was able to connect both monitors to the doc, but both screens mirrored eachother, and I wasn't able to find a way to use them as separate screens. How can I fix it. I already installed displaylink and have connected the monitors to the dock through the USB-B and display port cables.

In brief, you will NOT be able to use the HP USB-C G5 dock in order to connect two external displays to your Mac. You will need a different docking station in order to add two displays.

To expand further, according to the information provided by HP for your docking station --> https://support.hp.com/us-en/product...06?sku=5TW10AA the dock you are using does NOT have DisplayLink technology inside of it.

For your reference, DisplayLink technology is a combination of hardware and software. If the dock you are using does not have DisplayLink hardware inside of it, then the DisplayLink software will not change the behavior of the dock.

The HP USB-C G5 dock you are using is based on DisplayPort Multi-Stream Transport (aka DP MST) technology. Macs do NOT support DP MST technology, which is why both displays connected to the dock are being mirrored.

You will need a dock based on DisplayLink technology in order to add two external displays to your Mac. DisplayLink has a list of DisplayLink-based products here --> https://www.synaptics.com/products/d...ylink-products