03-28-2017, 02:27 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Thank you for the details, I would need a bit more to understand. What is starting in "protected" mode? Could you please execute our Customer Support Tool in that mode (see the last link of my forum signature) and post the ZIP file the tools create? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
Tags |
black screen, hp envy, nvidia, targus, windows 10 |
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