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Old 02-02-2022, 09:51 AM   #1
hkais
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Join Date: Feb 2022
Posts: 4
Default Upgrade Ubuntu 18.04 / 20.04 DisplayLink broken

Hi there,

after upgrading from Ubuntu 18.04 to 20.04 my previous perfectly working display link is broken. Also many different tries to fix it failed. So going back to community and asking for a new approach.

Having a HP 840 G3 and G4 (on both same issue)
Tried also different DisplayLink USB Docks with same result
Only stable working Dock is the original HP Dock via Dock-Port of Laptop, but uses other connection path.

Here my system

Code:
uname -a

Linux  5.4.0-96-generic #109-Ubuntu SMP
Code:
sudo displaylink-installer --help

DisplayLink Linux Software 5.4.1-55.174 install script called: --help
Distribution discovered: Ubuntu 20.04.3 LTS

Installs DisplayLink Linux Software, version 5.4.1-55.174.

I have also installed the latest evdi via documented path here https://displaylink.org/forum/showpo...53&postcount=3

Code:
dkms status

evdi, 1.10.0, 5.4.0-96-generic, x86_64: installed
evdi, 1.10.0, 5.4.0-97-generic, x86_64: installed
tp_smapi, 0.43, 5.3.0-61-generic, x86_64: installed
tp_smapi, 0.43, 5.4.0-96-generic, x86_64: installed
tp_smapi, 0.43, 5.4.0-97-generic, x86_64: installed
virtualbox, 6.1.26, 5.3.0-61-generic, x86_64: installed
virtualbox, 6.1.26, 5.4.0-96-generic, x86_64: installed
virtualbox, 6.1.26, 5.4.0-97-generic, x86_64: installed
wireguard, 1.0.20201112, 5.3.0-61-generic, x86_64: installed
wireguard, 1.0.20201112, 5.4.0-96-generic, x86_64: installed (WARNING! Diff between built and installed module!)
wireguard, 1.0.20201112, 5.4.0-97-generic, x86_64: installed (WARNING! Diff between built and installed module!)
Code:
lsusb

Bus 002 Device 003: ID 17e9:4307 DisplayLink 
Bus 002 Device 002: ID 2109:0813 VIA Labs, Inc. USB3.0 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 05c8:0383 Cheng Uei Precision Industry Co., Ltd (Foxlink) HP HD Camera
Bus 001 Device 004: ID 138a:003f Validity Sensors, Inc. VFS495 Fingerprint Reader
Bus 001 Device 003: ID 8087:0a2b Intel Corp. 
Bus 001 Device 002: ID 03f0:521d HP, Inc HP hs3110 HSPA+ Mobile Broadband Device
Bus 001 Device 014: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
Bus 001 Device 013: ID 046d:c31c Logitech, Inc. Keyboard K120
Bus 001 Device 012: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 007: ID 2109:2813 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Code:
systemctl status displaylink-driver.service 

● displaylink-driver.service - DisplayLink Driver Service
     Loaded: loaded (/lib/systemd/system/displaylink-driver.service; static; vendor preset: enabled)
     Active: active (running) since Wed 2022-02-02 10:28:44 CET; 16min ago
    Process: 112893 ExecStartPre=/bin/sh -c modprobe evdi || (dkms install $(ls -t /usr/src | grep evdi | head -n1  | s>
   Main PID: 112898 (DisplayLinkMana)
      Tasks: 6 (limit: 37705)
     Memory: 7.0M
     CGroup: /system.slice/displaylink-driver.service
             └─112898 /opt/displaylink/DisplayLinkManager

Feb 02 10:28:44  systemd[1]: Starting DisplayLink Driver Service...
Feb 02 10:28:44  systemd[1]: Started DisplayLink Driver Service.
my running display manager (wayland I had to drop, too many things did not work well, starting from simply screenshot tools, over desktop video recordings and so on)

Code:
cat /etc/X11/default-display-manager

/usr/sbin/gdm3
and

Code:
grep '/usr/s\?bin' /etc/systemd/system/display-manager.service

ExecStart=/usr/sbin/gdm3

Can anyone help me out of the dark?

Code:
xrandr --listproviders

Providers: number : 1
Provider 0: id: 0x49 cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 9 associated providers: 0 name:Intel

Last edited by hkais; 02-08-2022 at 05:18 PM.
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Old 02-19-2022, 08:06 AM   #2
hkais
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Default

noone around with a idea?
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Old 07-04-2022, 09:23 PM   #3
hkais
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Join Date: Feb 2022
Posts: 4
Default

installed 5.6.0 version and still same issue



really no hints?
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Old 07-05-2022, 04:33 PM   #4
hambling
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Join Date: Jul 2022
Posts: 2
Default Same Problem

I am having the same problem. I also noticed that trying to restart displaylink-driver.service
gives the error:

Code:
modprobe: ERROR: could not insert 'evdi': Operation not permitted
Module evdi/1.11.0 already installed on kernel 5.15.0-40-generic (x86_64).
modprobe: ERROR: could not insert 'evdi': Operation not permitted
Failed to start DisplayLink Driver Service
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Old 07-05-2022, 04:47 PM   #5
hambling
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Join Date: Jul 2022
Posts: 2
Default Here is the Fix

https://github.com/displaylink-rpm/d...-rpm/issues/66

You need to disable Wayland
Then you need to turn off secure boot in your BIOS.

In fact I just tested this without disabling Wayland and it works just fine.
Disabling secure boot is all you need to do if you are getting the same error as me when you restart displaylink-driver.service

Last edited by hambling; 07-05-2022 at 05:25 PM.
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