05-19-2020, 12:56 PM | #1 |
Junior Member
Join Date: May 2020
Posts: 1
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DELL D3100 Triple Monitor @ 1080 50Hz ?
Hello, I'm from Europe, I have the Dell D3100 with 3 monitors 1080 and I want to change the refresh rate to 50 Hz, but I see only 60 Hz. I use latest 9.3.3324.0 drivers on Windows7 32bit. And with older drivers there not exist that option. I have no problem to hijack windows registry If exist a trick for that.
Thank you |
05-22-2020, 07:28 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for reaching out to us on forum. Dell 3100 has 2 HDMI and 1 DP ports. Could you please check if the monitors on HDMI are having the option to use 50Hz? Or simply if any of them have it. If only the DP monitors do not have that option. Are you able to plug it straight to the laptop and not to the dock? Please also follow the third link in my signature and gather log files for me. Please note down that while gathering logs you should have all 3 monitors connected to the docking station. Thank you for your actions and feedback. Best regards, Jakub
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