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Old 02-03-2014, 04:16 PM   #11
JamesH
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Hi all,

Please try R7.4 M4 which should resolve this issue.
http://www.displaylink.com/support/downloads.php

Thanks,
James
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Old 02-06-2014, 03:12 PM   #12
orgwizard
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Default my logs

sorry for the delay, guess I forgot to set the request to be notified up new posts for this thread.
I'm attaching my logs...
just got the issue this morning, and I believe I'm using 7.5 M0
also worth noting, I've been using the laptop with my displaylink dock at work for days without issue.
used it with my dock at home today, for the first time in at least a week or two and got the error.
let me know if this helps or you need other info.
Attached Files
File Type: zip xxxxxxx_20140206_085018.zip (428.3 KB, 2 views)

Last edited by orgwizard; 02-06-2014 at 11:27 PM.
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Old 02-07-2014, 04:04 PM   #13
JamesH
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Hi,

Can you try 7.4 M4?

You'll need to uninstall 7.5 M0 first and then install 7.4 M4.

Thanks,
James
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Old 02-22-2014, 07:43 PM   #14
orgwizard
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Default nope

sorry for the delay, I how hopeing to find a pattern or something that allowed me to reproduce the restart prompt more reliably.
unfortuntely, it's still happening, several times now, though not after every shutdown and start up, and turning the dock on after login.

so there must be some other factor in play that I've not yet figured out.

new diag file is attached
Attached Files
File Type: zip xxxxxxxx_20140222_123508.zip (1.29 MB, 1 views)
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Old 03-12-2014, 08:52 AM   #15
Wim
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Quote:
Originally Posted by orgwizard View Post
sorry for the delay, I how hopeing to find a pattern or something that allowed me to reproduce the restart prompt more reliably.
unfortuntely, it's still happening, several times now, though not after every shutdown and start up, and turning the dock on after login.

so there must be some other factor in play that I've not yet figured out.

new diag file is attached
Since you have Visual Studio installed, can you check the process name of the reboot prompt window? To do this:
1. Run Spy++
2. Press Ctrl+F
3. Drag and drop the crosshair pointer on the restart prompt window
4. Click OK
5. In Property Inspector window open Process card and click Process ID link which would reveal the module name.

Thanks

Wim
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