MacBook Pro 16'' - External display not detected

Alkuimista · 06-08-2020, 07:34 PM

Hello all,

After updating to MacOS 10.15.4, my external display never got recognized again.

I am using a docking station "Lindy USB 3.1 Type C", is it supported by display link? If so, I can't get Displaylink 5.2.4 to work correctly:

1- I can't get displaylinkuseragent to show up on-screen recording options.
2- I tried the command

Code:

tccutil reset ScreenCapture com.displaylink.DisplayLinkUserAgent

but I get this error:

Code:

tccutil: No such bundle identifier "com.displaylink.DisplayLinkUserAgent": The operation couldn’t be completed. (OSStatus error -10814.)

3- Displaylink is showing up and running on Extensions list under system report.
4- I even put displaylinkuseragent inside accessibility with no success.
5- I've tried all sorts of Vudu to make it work, and five calls to Apple support with no success.

Can someone shed some light?
Thank you so much.

EDIT: Changed a typo. "1- I can't get displaylinkuseragent to show up on-screen recording options."

06-08-2020, 07:34 PM	#1
Alkuimista Junior Member Join Date: Jun 2020 Posts: 3	MacBook Pro 16'' - External display not detected Hello all, After updating to MacOS 10.15.4, my external display never got recognized again. I am using a docking station "Lindy USB 3.1 Type C", is it supported by display link? If so, I can't get Displaylink 5.2.4 to work correctly: 1- I can't get displaylinkuseragent to show up on-screen recording options. 2- I tried the command Code: tccutil reset ScreenCapture com.displaylink.DisplayLinkUserAgent but I get this error: Code: tccutil: No such bundle identifier "com.displaylink.DisplayLinkUserAgent": The operation couldn’t be completed. (OSStatus error -10814.) 3- Displaylink is showing up and running on Extensions list under system report. 4- I even put displaylinkuseragent inside accessibility with no success. 5- I've tried all sorts of Vudu to make it work, and five calls to Apple support with no success. Can someone shed some light? Thank you so much. EDIT: Changed a typo. "1- I can't get displaylinkuseragent to show up on-screen recording options." Last edited by Alkuimista; 06-17-2020 at 07:59 PM.