Dell D6000 and E5570 3D Hardware problem

beyonddeath · 09-27-2017, 11:46 AM

Hi Everyone,

I have a Dell E5570 with AMD R7 M370. It works fantastically when not plugged into the dock, but as soon as I connected it to the D6000 Universal Dock, I lose the ability to open any software that needs 3D Capable Hardware. I've reinstalled every driver I can think of (Dock, GPU, Monitors, Intel Graphics etc), but nothing has worked thus far. I can literally open Blender, use it flawlessly, then plug my laptop into the dock, and it'll just cause any software using 3D hardware to crash.

Am I doing something wrong? Is there a particular port I need to be using?

Chris

Wim · 09-28-2017, 11:24 AM

Hi

Are you using Windows 10? Do you have a DisplayLink display set as the primary monitor? If so, please try setting the built in display as the primary and see if this gives you hardware acceleration.

Wim

09-27-2017, 11:46 AM	#1
beyonddeath Junior Member Join Date: Sep 2017 Posts: 1	Dell D6000 and E5570 3D Hardware problem Hi Everyone, I have a Dell E5570 with AMD R7 M370. It works fantastically when not plugged into the dock, but as soon as I connected it to the D6000 Universal Dock, I lose the ability to open any software that needs 3D Capable Hardware. I've reinstalled every driver I can think of (Dock, GPU, Monitors, Intel Graphics etc), but nothing has worked thus far. I can literally open Blender, use it flawlessly, then plug my laptop into the dock, and it'll just cause any software using 3D hardware to crash. Am I doing something wrong? Is there a particular port I need to be using? Chris

09-28-2017, 11:24 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi Are you using Windows 10? Do you have a DisplayLink display set as the primary monitor? If so, please try setting the built in display as the primary and see if this gives you hardware acceleration. Wim