DisplayLink disables Microsoft Suite 2013

char.axid · 08-19-2013, 09:02 PM

I just installed the Display Link drivers today to attach a third monitor to my desk station (we do a lot of remote desktop support & IT auditing).

After the installation, third monitor worked fine. Went to open Outlook and Access, neither program functioned.

Uninstalled Display Link driver, programs worked again.

Why is there a linking error between the two drivers? What can I do to repair Microsoft 2013 while keeping my third monitor?

I run Windows 7 Ultimate

JamesH · 08-20-2013, 10:59 AM

Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

If the issue persists please attach the debug logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

08-19-2013, 09:02 PM	#1
char.axid Junior Member Join Date: Aug 2013 Posts: 2	DisplayLink disables Microsoft Suite 2013 I just installed the Display Link drivers today to attach a third monitor to my desk station (we do a lot of remote desktop support & IT auditing). After the installation, third monitor worked fine. Went to open Outlook and Access, neither program functioned. Uninstalled Display Link driver, programs worked again. Why is there a linking error between the two drivers? What can I do to repair Microsoft 2013 while keeping my third monitor? I run Windows 7 Ultimate

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08-20-2013, 10:59 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 If the issue persists please attach the debug logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James