Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-27-2021, 10:40 PM   #1
bseaverdc
Junior Member
 
Join Date: Jun 2021
Posts: 1
Default can't close lid without laptop and displays powering off

I just did the update to 11.14 OS and then updated the driver for the Wav link WL-UG69DK7 and I changed the display settings to "never" in the Battery feature, to make sure the laptop does not shut off, however when I close the lid, the display of the laptop still shows in the display arrangement and the external displays show up for a moment and then black out and keeps intermittently popping back on. What setting am I missing?
bseaverdc is offline   Reply With Quote
Old 06-28-2021, 12:02 PM   #2
rboerner
Super Moderator
 
Join Date: Jan 2015
Posts: 416
Default

Quote:
Originally Posted by bseaverdc View Post
I just did the update to 11.14 OS and then updated the driver for the Wav link WL-UG69DK7 and I changed the display settings to "never" in the Battery feature, to make sure the laptop does not shut off, however when I close the lid, the display of the laptop still shows in the display arrangement and the external displays show up for a moment and then black out and keeps intermittently popping back on. What setting am I missing?
I cannot be sure from your description, however if pressed to guess you are using a Mac with an Intel processor. If that is in fact the case, then closed display mode (also known as clamshell mode) is currently not supported --> https://support.displaylink.com/know...cos-big-sur-11
rboerner is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:44 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.