07-07-2010, 08:04 PM | #1 |
Junior Member
Join Date: Jul 2010
Location: MN
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5.4b still having issues in Windows 7
We have eight Windows 7 workstations that use DisplayLink adapters to drive their 2nd LCD monitor. All of them have issues with video blanking, draw in and flickering on the DisplayLink driven monitor. Sometimes it seems Windows Picture and Fax Viewer causes it. Other times, it might be Excel or Outlook.
Workstation Specs: Dell Optiplex 740 chassis Windows 7 Professional 64-bit Office 2010 Beta AMD Athlon X2 Processors Onboard Nvidia video 6 GB RAM 80 GB HDD 5.4b DisplayLink driver Various DisplayLink adapter brands - Diamond BVU160, Monoprice, EVGA, IOGear I've tried the latest WHQL drivers from Nvidia 257.21 and also Nforce drivers 15.49. Neither seem to make any difference. We have plenty of Windows XP 32-bit workstations that don't have these issues. |
07-07-2010, 08:18 PM | #2 |
Junior Member
Join Date: Jul 2010
Location: MN
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I should clarify, we're using version 5.4b1.
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07-08-2010, 11:13 AM | #3 |
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Join Date: Feb 2009
Posts: 1,561
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Are you using Windows 7 in basic mode, rather than aero? The problems you describe can sometimes occur in basic mode.
Thanks Wim |
07-12-2010, 05:08 PM | #4 |
Junior Member
Join Date: Jul 2010
Location: MN
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Thanks, I will check the mode and let you know.
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07-13-2010, 03:28 PM | #5 |
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Location: MN
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Basic or Areo mode, it makes no difference which mode is selected. The DisplayLink connected monitor will blank, have draw in, etc. My WinXP users have zero issues.
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07-15-2010, 09:29 PM | #6 |
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Join Date: Jul 2010
Location: MN
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I will be calling your offices and support numbers. This is unacceptable. You claim to support Windows 7, but you do not.
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07-15-2010, 09:42 PM | #7 |
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Location: MN
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07-16-2010, 12:35 AM | #8 |
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Join Date: Jun 2010
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Please can you send us the results from the support tool described here:
http://www.displaylink.com/support/ticket.php?id=269 We will be able to see some more details of your system configuration from this. Alo, please send us some photo's or ideally video of the exact behaviour you are seeing. You can attach the files in response to this forum thread. Regards, Sian |
07-28-2010, 09:29 PM | #9 |
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Join Date: Jul 2010
Location: MN
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At the moment all I have is results from a machine running version 5.3.25973.0
This seems to be related to WPF issues. |
08-05-2010, 06:05 PM | #10 |
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Join Date: Jul 2010
Location: MN
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5.41b support tool results
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