MacBook Air power adapter to DisplayLink dock not charging

TravisF · 07-30-2023, 06:03 PM

I connected a DisplayLink Docking Station Triple Monitor, Model RU17A-H2V, to my new MacBook Air. The MacBook Air power adapter is connected to the dock USB-C charging port and the dock USB-A to USB-C cable is connected to the MacBookAir. The problem is that the MacBook Air is not charging. If I connect the charger USB-C cable to the other MacBook Air USB-C port, the battery charges. Otherwise, the dock is working with two external monitors and ethernet connection. Any suggestions? Thanks.

rboerner · 07-31-2023, 11:03 AM

Quote:

Originally Posted by TravisF

I connected a DisplayLink Docking Station Triple Monitor, Model RU17A-H2V, to my new MacBook Air. The MacBook Air power adapter is connected to the dock USB-C charging port and the dock USB-A to USB-C cable is connected to the MacBookAir. The problem is that the MacBook Air is not charging. If I connect the charger USB-C cable to the other MacBook Air USB-C port, the battery charges. Otherwise, the dock is working with two external monitors and ethernet connection. Any suggestions? Thanks.

Please provide a direct web link to the specific product you are using. This will allow me to review the device's specifications online.

ScreamCZE · 08-09-2023, 12:47 PM

MacBook Air comes with a 30/35W power adapter - that is not enough power for both MacBook and a docking station. You would need to buy an additional power adapter.

07-30-2023, 06:03 PM	#1
TravisF Junior Member Join Date: Jul 2023 Posts: 1	MacBook Air power adapter to DisplayLink dock not charging I connected a DisplayLink Docking Station Triple Monitor, Model RU17A-H2V, to my new MacBook Air. The MacBook Air power adapter is connected to the dock USB-C charging port and the dock USB-A to USB-C cable is connected to the MacBookAir. The problem is that the MacBook Air is not charging. If I connect the charger USB-C cable to the other MacBook Air USB-C port, the battery charges. Otherwise, the dock is working with two external monitors and ethernet connection. Any suggestions? Thanks.

08-09-2023, 12:47 PM	#3
ScreamCZE Member Join Date: Jun 2018 Posts: 45	MacBook Air comes with a 30/35W power adapter - that is not enough power for both MacBook and a docking station. You would need to buy an additional power adapter.