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Old 10-24-2013, 10:35 AM   #1
SergeiS
Junior Member
 
Join Date: Oct 2013
Posts: 3
Question Windows 8.1 & Dell Wireless Dock D5000 issue

Issues started after upgrading to 8.1 without updating drivers first.
Did clean-up using your utility and installed two driver packages:
http://www.dell.com/support/drivers/...driverId=V6DXH
http://www.displaylink.com/support/downloads.php

After completing firmware update for D5000 unit, successfully established connection with dock. Keyboard and mouse (connected to dock) works fine now, but I have no output to my monitor connected to dock via HDMI.
Basically, there is no "second monitor" detected by Windows.

Additionally, in device manager, DisplayLink Audio has no drivers installed.

While I'm not sure that its an cleanly dock related issue, asking for your help as experts in this area. D5000 connected to Latitude 6430
Output from CSR tool attached, as well.

Thanks in advance!

Last edited by SergeiS; 10-24-2013 at 03:58 PM. Reason: removed attachment
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