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Old 11-29-2012, 04:38 PM   #1
mirezko
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Join Date: Nov 2012
Posts: 10
Post [solved] DisplayLink Support Tool crash

DisplayLink Support Tool crashes all the time on Windows 8 (dxdiag info below)

After clicking on System Compatibility Check



After clicking on Gather Support Information



Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: Slovak (Regional Setting: Slovak)
System Manufacturer: LENOVO
System Model: 33642DG
BIOS: Phoenix BIOS SC-T v2.2
Processor: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 16384MB RAM


Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_21FC17AA&REV_09
Display Memory: 4047 MB
Dedicated Memory: 1999 MB
Shared Memory: 2048 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: ThinkPad Display 1600x900

Name: NVIDIA GeForce GT 620M
Device ID: PCI\VEN_10DE&DEV_0DE8&SUBSYS_21FC17AA&REV_A1\4&323 D05C5&0&0008

Last edited by mirezko; 12-03-2012 at 01:07 PM. Reason: solved
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Old 11-30-2012, 09:17 AM   #2
mirezko
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Join Date: Nov 2012
Posts: 10
Talking Solution

Solution:

Tool crashes only when no DisplayLink drivers are installed.
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