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Old 10-27-2021, 05:35 PM   #1
adriavidal
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Default Monterrey | Wake up from sleep Dell D6000 not detected

After upgrading to Monterrey when wake up from sleep dock is not detected.
Need to remove power of dock or reconnect to be detected again.
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Old 10-27-2021, 09:01 PM   #2
muzzy121
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Quote:
Originally Posted by adriavidal View Post
After upgrading to Monterrey when wake up from sleep dock is not detected.
Need to remove power of dock or reconnect to be detected again.
Have exactly the same problem. Mac can't see D6000. It's enough to disconnect and connect back again USB-C, then works well...
Anyone knows how to fix this?
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Old 10-28-2021, 10:32 PM   #3
madias
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I'm having the same issue!!!

Using the latest firmware.

Last edited by madias; 10-28-2021 at 11:19 PM.
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Old 11-03-2021, 12:56 PM   #4
max_allan
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The whole dock not detecting? My (different dock) will detect sound/USB/ethernet on wake but not video, since upgrading to Monterey.
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Old 11-03-2021, 05:22 PM   #5
umbra
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Same problem (have to power cycle the dock) and I have the latest firmware
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Old 11-04-2021, 10:13 AM   #6
alex.
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same issue here, 16 Inch Pro max
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Old 11-08-2021, 11:23 PM   #7
jefisher
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Same thing here.
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Old 11-09-2021, 09:47 AM   #8
JakubDabrowski
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Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
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Old 11-10-2021, 06:33 AM   #9
tsaikkon
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Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
Thanks! I can verify that removing Ethernet cable solved this for me. I'm currently using additional USB-Ethernet dongle to bypass the issue for now.
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Old 11-10-2021, 01:22 PM   #10
jefisher
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Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
This seems to work, but am I to understand the the final solution might be we just can't use our ethernet port??

Last edited by jefisher; 11-10-2021 at 04:48 PM.
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