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Old 11-17-2020, 09:16 AM   #1
MeeBi
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Default MacBook sleeps after closing lid in Big Sur

Hi,

I've upgraded to Big Sur, Display link works fine, until I close the lid of my MacBook Pro 2017. In Catalina, when closing the lid, the MacBook remained in service (powered on). Does anyone know how to keep the Macbook running while connected to the Display Link (Dell d6000, with Display Link driver voor Big Sur 11.0 installed) with the lid closed. I cannot use my Brydge Dock anymore, as this requires a closed lid. In Catalina the MacBook remained powered on in the dock while Display Link was active and connected.

Appreciate your help.

Last edited by MeeBi; 11-17-2020 at 09:20 AM.
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Old 11-17-2020, 12:09 PM   #2
rboerner
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Originally Posted by MeeBi View Post
Hi,

I've upgraded to Big Sur, Display link works fine, until I close the lid of my MacBook Pro 2017. In Catalina, when closing the lid, the MacBook remained in service (powered on). Does anyone know how to keep the Macbook running while connected to the Display Link (Dell d6000, with Display Link driver voor Big Sur 11.0 installed) with the lid closed. I cannot use my Brydge Dock anymore, as this requires a closed lid. In Catalina the MacBook remained powered on in the dock while Display Link was active and connected.

Appreciate your help.
According to DisplayLink, closed-display mode (also known as 'clamshell' mode) is not supported when using the DisplayLink Manager App. They speak to this directly in the 'Limitations' section of their knowledgebase article here --> https://support.displaylink.com/know...in#limitations
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Old 11-17-2020, 01:44 PM   #3
MeeBi
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Originally Posted by rboerner View Post
According to DisplayLink, closed-display mode (also known as 'clamshell' mode) is not supported when using the DisplayLink Manager App. They speak to this directly in the 'Limitations' section of their knowledgebase article here --> https://support.displaylink.com/know...in#limitations
That is strange. I've been using DisplayLink since High Sierra and it always worked with closed display mode, just lik the Dell Latitude mode at the office. so over 2 years it worked and now with Big Sur it stopped and 'it was never supported'??

hope you understand my total surprise
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Old 11-23-2020, 12:24 PM   #4
KatarzynaCzaja
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Originally Posted by MeeBi View Post
That is strange. I've been using DisplayLink since High Sierra and it always worked with closed display mode, just lik the Dell Latitude mode at the office. so over 2 years it worked and now with Big Sur it stopped and 'it was never supported'??

hope you understand my total surprise
Hello,

Clamshell support is and has been present in our legacy drivers (aka KEXT drivers) 5.2.5 and earlier. This has changed with DisplayLink Manager 1.0 and above. We are working with the OS vendor to add it again to the new platform.

Best regards,
Katarzyna
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Old 11-26-2020, 05:47 PM   #5
C0nsjumer
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Originally Posted by KatarzynaKowalczyk View Post
Hello,

Clamshell support is and has been present in our legacy drivers (aka KEXT drivers) 5.2.5 and earlier. This has changed with DisplayLink Manager 1.0 and above. We are working with the OS vendor to add it again to the new platform.

Best regards,
Katarzyna
Is there a timeline when the clamshell mode come to DisplayLink Manager 1.1?
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Old 11-27-2020, 06:43 AM   #6
Threesocks
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and some more characters so I can follow this thread
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