No Microsoft Teams Red Sharing Border (nor controls) on External Monitors - Page 2

eller82 · 01-10-2025, 01:13 PM

Just upgrade to Mac OS 15. Problem seems to be still existing. Last Software Update in October last year. Can we expect any fix soon?

dbienkowski · 01-10-2025, 01:18 PM

Hi,
We would like to provide an update on our progress in this matter. During our analysis, it has become clear that the resolution of this issue is not fully within our control. However, we fully understand the seriousness of the situation and remain committed to getting it resolved. We are actively collaborating with our partners to find a solution.
Thank you for your understanding.

abrug · 01-13-2025, 01:04 PM

just to jump on this thread as well - same problem here

djzoidberg · 01-14-2025, 11:11 AM

@dbienkowski

Thanks for answering.
I can understand that the problem is caused by a couple of elements, like the OS upgrade and relative changes by Apple regarding the screen recording system.
However, the first public beta of macOS Sequoia was released on July 15, 2024, and the official version was released on September 16, 2024. The problem was there from the beginning. Months later, we still struggle with our working setup and related issues.

Please help us to push developers for a fix.

cmg · 01-15-2025, 07:01 PM

@dbienkowski

I want to echo that my org is also eagerly awaiting a fix - if there is any diagnostic information that the field can provide, please let us know...

djzoidberg · 01-28-2025, 06:49 PM

Hello again,
there are news about the release date of the DisplayLink Manager Graphics Connectivity app with this fix?

dbienkowski · 01-29-2025, 06:46 AM

Hi All,
As I mentioned earlier, the solution to the problem is not up to us, however given how problematic this can be for many I can assure you that we are working with our partners all the time to resolve the issue.

Thank you for understanding.

JPyre · Yesterday, 09:35 PM

This exact issue happened once before a year ago.

You guys previously fixed the red boarder issue on v1.9 with 1.10.2 ?...
I'm almost 100% sure.

dbienkowski · Today, 06:22 AM

Hi JPyre,
We can only work around this problem, however, this has other consequences so our goal now is a complete solution.

01-10-2025, 01:18 PM	#12
dbienkowski DisplayLink Team Join Date: Jun 2024 Location: Poland Posts: 30	Hi, We would like to provide an update on our progress in this matter. During our analysis, it has become clear that the resolution of this issue is not fully within our control. However, we fully understand the seriousness of the situation and remain committed to getting it resolved. We are actively collaborating with our partners to find a solution. Thank you for your understanding. __________________ Dariusz Bieńkowski DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

01-29-2025, 06:46 AM	#17
dbienkowski DisplayLink Team Join Date: Jun 2024 Location: Poland Posts: 30	Hi All, As I mentioned earlier, the solution to the problem is not up to us, however given how problematic this can be for many I can assure you that we are working with our partners all the time to resolve the issue. Thank you for understanding. __________________ Dariusz Bieńkowski DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

Yesterday, 09:35 PM	#18
JPyre Junior Member Join Date: Feb 2025 Posts: 1	Teams - red boarder when sharing This exact issue happened once before a year ago. You guys previously fixed the red boarder issue on v1.9 with 1.10.2 ?... I'm almost 100% sure.

Today, 06:22 AM	#19
dbienkowski DisplayLink Team Join Date: Jun 2024 Location: Poland Posts: 30	Hi JPyre, We can only work around this problem, however, this has other consequences so our goal now is a complete solution. __________________ Dariusz Bieńkowski DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

01-10-2025, 01:13 PM	#11
eller82 Junior Member Join Date: Jan 2025 Posts: 1	Just upgrade to Mac OS 15. Problem seems to be still existing. Last Software Update in October last year. Can we expect any fix soon?

01-13-2025, 01:04 PM	#13
abrug Junior Member Join Date: Jan 2025 Posts: 2	just to jump on this thread as well - same problem here

01-14-2025, 11:11 AM	#14
djzoidberg Junior Member Join Date: Jan 2025 Posts: 4	@dbienkowski Thanks for answering. I can understand that the problem is caused by a couple of elements, like the OS upgrade and relative changes by Apple regarding the screen recording system. However, the first public beta of macOS Sequoia was released on July 15, 2024, and the official version was released on September 16, 2024. The problem was there from the beginning. Months later, we still struggle with our working setup and related issues. Please help us to push developers for a fix.

01-15-2025, 07:01 PM	#15
cmg Junior Member Join Date: Jan 2025 Posts: 1	@dbienkowski I want to echo that my org is also eagerly awaiting a fix - if there is any diagnostic information that the field can provide, please let us know...

01-28-2025, 06:49 PM	#16
djzoidberg Junior Member Join Date: Jan 2025 Posts: 4	Hello again, there are news about the release date of the DisplayLink Manager Graphics Connectivity app with this fix?