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Old 06-12-2024, 03:39 AM   #1
chozen
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Default Balloon notification keeps popping up and is driving me nuts

15-20 times per day this notification appears from my system bar and steals my keyboard focus:



The info box makes it seem like I haven't allowed the DisplayLink device to connect to the computer, but I have and it is working already. I have no need to use this notification to ensure that the device is working properly, because it is already working properly. I use it for meetings all the time.

This thing is driving me bananas. I will be in the middle of typing something and this thing appears to tell me again and again that there is an FAQ I can read and a survey I can fill out.

This software was shipped with an Elgato Prompter device and Corsair says that they can't really do anything about it.

I emailed the DisplayLink support email address and installed the diagnostic software that they recommended, but doing that just feels like I am just rattling off lines in a support script. The solution to this is must be something like adding a "Do not show again" preference and respect it. I have my doubts about this being a problem with my computer that is causing these notifications to spew out of the system bar.

I am torn on keeping the Prompter or getting rid of it just so that I can free myself of this annoying and stupid persistent notification. Hopefully I'm not the only one who keeps seeing this thing.
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Old 06-13-2024, 05:31 PM   #2
dbienkowski
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Hi chozen,
Thank you for your enquiry.
I would like to inform you that the message you see in the Graphical Interface of the DisplayLink Manager application is a static message that was introduced at the time of the macOS Ventura release and is only an indication that permission to use a USB device is required for DisplayLink-based devices to function correctly on a Mac with Apple Silicon. Granting permission or not does not affect whether the message is displayed as it will be permanently visible as a hint to the user.

If I understand correctly, the problem is that the Graphical Interface of the application opens many times during the workflow despite your intention. This is indeed unexpected and we have not encountered this problem so far. Perhaps some keyboard shortcut you are using is causing it to open. Try to have a look if this is indeed not the reason for this unexpected behaviour.

If you are still experiencing this problem please contact our support again referring to this thread and we will certainly try to find a solution.

Regards,
Darek
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Old 08-29-2024, 07:20 AM   #3
jatodaro
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Same issue here on my Mac Studio. Driving me insane.
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Old 10-11-2024, 06:13 PM   #4
GregKoorhan
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Same issue. The notice pops up several times a day.

Been happening since the install, 8 months ago. Still happening after updating MacOS to Sierra.
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Old 12-03-2024, 11:24 PM   #5
designeralias
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Same issue here. Had it running MacBook Pro M1 Max on Sonoma (and also after upgrading to Sequoia). Migrated to a new MacBook Pro M4 Max on Sequoia last week and am still having it. Running DisplayLink with an Elgato Prompter. This message pops up multiple times per day and when waking from sleep.
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Old 12-06-2024, 12:33 PM   #6
Juice10
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Same here, M1 Mac Studio running Sequoia 15.0, and DisplayLink Manager 1.11.0.
It's driving me nuts so badly that I check if there is a DisplayLink Manager update every couple of days and keep getting really disappointed that updating hasn't fixed the issue so far.
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Old 12-14-2024, 11:30 PM   #7
mnema
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This is so disruptive to getting work done — several times an hour I'm writing and am pulled out of whatever app I'm writing in because of DisplayLink. I found this forum post because I'm trying to find any alternative that will work with Elgato Prompter. Please fix this! Or if anyone has an alternative, please share.
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Old 02-06-2025, 08:47 PM   #8
DrForge
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I came here to report this, but in my case it's not the main GUI & has nothing to do with Elgato, I get a notification that seems to come from control centre telling me DisplayLink is screen recording & how many times it's accessed it. I have Do not disturb on, and I hate all notifications, so I always have it on, and/or disable them whenever I can. I don't need them, if I want to know something I'll go and find it. I'm getting increasingly frustrated in general with these kinds of things that Apple seems determined to force on everyone, even if you've been using computers & Apple for decades (e.g. why do we still have to go through all that 'disk must be ejected' nonsense after all these years, without a "don't prompt again", and why is it considered reasonable to casually tell us that some vague thing that I didn't know it was doing or ask for is accessing the volume so it can't be ejected, rather than it being MY computer and I'm saying what I WANT it to do right now, so tell finder to come back to it later when I'm not trying to use my expensive machine ... ?)

That's another story, but kind of the same thing. Is there anyone anywhere who needs to be constantly interrupted to be told the same thing over and over that isn't even useful anyway? Especially if DND is on.

So I'm not sure this is really down to DisplayLink or if it's Apple. But I only experience it here.

It seems to happen any time I change anything in the display settings, or leads get unplugged or bumped. I've looked everywhere but haven't been able to find any way to disable it, and it really is getting pretty infuriating.

So it's kind of interesting most comments I've read here so far are saying they're getting it from the main GUI, but otherwise the same problem.
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Old 02-07-2025, 06:30 AM   #9
dbienkowski
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Hi everyone,
We have managed to establish that the problem occurs when Elgato Camera Hub is running, which as you know requires DisplayLink Manager to be enabled in order to work properly. The Elgato app will force DLM to be enabled even when it is enabled. And the correct behaviour of DLM is that it opens the GUI when a user tries to open an already opened application.

We are in contact with Elgato and are working to resolve the issue.
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Old Yesterday, 01:03 AM   #10
jamesad
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Quote:
Originally Posted by dbienkowski View Post
Hi everyone,
We have managed to establish that the problem occurs when Elgato Camera Hub is running, which as you know requires DisplayLink Manager to be enabled in order to work properly. The Elgato app will force DLM to be enabled even when it is enabled. And the correct behaviour of DLM is that it opens the GUI when a user tries to open an already opened application.

We are in contact with Elgato and are working to resolve the issue.
I have the latest 1.11.0 (build 28). I just hook up my USB C Docking Station Tobenone to my mac mini m1. I have No DisplayLink-enabled display detected. I've using an old USB 3.0 docking station that work fine for 4 years. How can I get my Tobenone to be recognize on my mac mini m1?
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