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#11 |
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Join Date: May 2022
Posts: 1
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#12 | |
Junior Member
Join Date: Aug 2023
Posts: 1
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#13 |
Junior Member
Join Date: Aug 2023
Posts: 5
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#14 | |
Member
Join Date: Sep 2023
Posts: 44
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I have a D6000 with M2 15" Air and can't get the HDMI display to function. |
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#15 | |
Junior Member
Join Date: Oct 2023
Posts: 1
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to the HDMI conect a monitor with resolution 1920X1080, to the first displayport conect a monitor 3440X1440 and to the second displayport a monitor of 2560X1440. if conect a monitor with higher resolution to the hdmi the monitors stop of work correctly. |
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#16 | |
Senior Member
Join Date: Sep 2015
Posts: 1,685
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The HDMI port, when used in 3 display configuration, is using another technology (not DisplayLink or Synaptics). When using only 2 displays, any port is using DisplayLink technology. It looks like the monitor timings you have exhibit an incompatibility with that third party technology. You could look on Dell website if there's a fix for that, as it wouldn't come from us: our driver or firmware doesn't touch that other component. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#17 |
Junior Member
Join Date: Nov 2023
Posts: 3
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hello! i just tried to update the d6000 fw but it stopped at the beggining. Tried via usb-c on parallels (it stopped just after the fw began to update) and on another win device via usb-a (device not seen by the laptop)
anyone with the same issue? setup: macbook pro m1, dell d6000, samsung qn90b 4k |
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#18 | |
Junior Member
Join Date: Jan 2017
Posts: 26
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Last edited by donmontalvo; 02-23-2024 at 02:05 PM. |
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#19 | |
Junior Member
Join Date: Jan 2017
Posts: 26
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@AlbanRampon We confirmed that the D6000 that shows version 31.59 requires monitors to be disconnected and reconnected after a reboot. We also confirmed that D6000 that shows version 35.65 does not require disconnecting and reconnecting after a reboot. I have log files for the D6000 31.59 scenario, if someone from DisplayLink Support can provide us with a way to upload that is not through this public forum. ![]() PS is there a way for us to update the D6000 version (firmware?) from a Mac? The tool only supports Windows. |
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#20 |
Junior Member
Join Date: Jan 2017
Posts: 26
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Anyone monitoring this thread?
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