Displaylink Manager App not showing up under Screen Recording (Big Sur)

Har Dev · 12-15-2020, 07:42 PM

Help.

Seeking solutions for my macbook pro M1 Big Sur set up which consists of two 22'' monitors and laptop.

I'm using 2020 Macbook pro M1 Big Sur.
I've successfully downloaded Displaylink Manager app.
When I go to Privacy & Settings, Displaylink manager app does not show under the 'Screen Recording' tab. Anyone else having this issue?

Can you suggest possible solutions?

Thank you!

KatarzynaKowalczyk · 12-16-2020, 12:42 PM

Hello,

Thank you for reaching out!

The first step is to see if you see the DisplayLink device correctly under the USB bus.
Please check the below article: https://support.displaylink.com/know...at-all-when-co

Thank you,
Katarzyna.

gd11_be · 12-21-2020, 05:02 PM

Hi there, I have the same problem with a DELL docking station. 'No Monitor' detected . The App is installed correctly but 'no monitor detected'. The same docking statusion works fine with office DELL Laptop. but with the MacBook Pro I get the following

1. two external monitors show the same exact image (as a second monitor). So they do act as a second monitor to my built in laptop LCD
2. the app is installed, but I get the 'No Monitor' detected.

Any help would be really appreciated !

Kind regards

Geert

12-15-2020, 07:42 PM	#1
Har Dev Junior Member Join Date: Dec 2020 Posts: 1	Displaylink Manager App not showing up under Screen Recording (Big Sur) Help. Seeking solutions for my macbook pro M1 Big Sur set up which consists of two 22'' monitors and laptop. I'm using 2020 Macbook pro M1 Big Sur. I've successfully downloaded Displaylink Manager app. When I go to Privacy & Settings, Displaylink manager app does not show under the 'Screen Recording' tab. Anyone else having this issue? Can you suggest possible solutions? Thank you!

12-16-2020, 12:42 PM	#2
KatarzynaKowalczyk DisplayLink Tech Support Join Date: Apr 2020 Posts: 207	Hello, Thank you for reaching out! The first step is to see if you see the DisplayLink device correctly under the USB bus. Please check the below article: https://support.displaylink.com/know...at-all-when-co Thank you, Katarzyna. __________________ __________ Katarzyna Kowalczyk DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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12-21-2020, 05:02 PM	#3
gd11_be Junior Member Join Date: Dec 2020 Posts: 1	Hi there, I have the same problem with a DELL docking station. 'No Monitor' detected . The App is installed correctly but 'no monitor detected'. The same docking statusion works fine with office DELL Laptop. but with the MacBook Pro I get the following 1. two external monitors show the same exact image (as a second monitor). So they do act as a second monitor to my built in laptop LCD 2. the app is installed, but I get the 'No Monitor' detected. Any help would be really appreciated ! Kind regards Geert