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Old 12-15-2020, 06:11 PM   #1
ptitt0m
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Join Date: Oct 2020
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Default Screen Flash, Monitor not working

Hello,

Since i have Catalina, i have a issue. There is no way to use my universal dock D6000 with two monitors and my macbook pro.
I downloaded the last software but when i plug my dock, the screen of my mac is flashing and the monitor just stay black. And when the screen is flashing there is no way to use the laptop.

I dont know what to do because i need this two monitors for work.

Thanks you
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Old 12-16-2020, 12:44 PM   #2
KatarzynaKowalczyk
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Join Date: Apr 2020
Posts: 207
Default

Hello,

Thank you for reaching out!

We will need logfiles to analyze the problem as see what could be the cause.
Please follow the link and gather logfiles for us. You can attach them to your next post: https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna
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