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Old 09-18-2015, 10:39 PM   #1
vicki51
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Join Date: Sep 2015
Posts: 1
Default Windows 10

New member and I really need basic help. My IT person isn't available until next week.

I updated to Windows 10 and I think I installed the correct driver for this update. The two monitors do not match and the mouse doesn't work on the lg monitor.

Ideally someone could get on here and fix it but I am pretty good at following directions or call me and walk thru it.

Thank you
Vicki
502-232-1999
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Old 09-21-2015, 09:32 AM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
Default

Hi,

The latest and recommended driver for Windows 10 is 7.9 M2 available from here http://www.displaylink.com/downloads/downloads.php

Regarding your issue could you attach the output from this tool so I can take a look? http://support.displaylink.com/knowl...to-displaylink

Thanks,
James
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