DisplayLink doesn't recognise

[behnammodi]

Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor

[DanielSznicer]

Originally Posted by behnammodi

Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com[/QUOTE]

[DanielSznicer]

Originally Posted by behnammodi

Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor

User has already contacted our support directly and we were able to determine that he does not have devices that use DisplayLink technology.