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Old 03-17-2023, 11:01 PM   #1
mpetersf
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Join Date: Mar 2023
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Default can see one monitor but not 2 at the same time

I'm seeing this happening on this thread, and not sure what to do next. I'm using a 4urpc HU-105 connection to my macbook pro, a Samsung Monitor and a second InnoView monitor both with HDMI connections, or I could use a USB-c cord for the Innoview sidecar monitor. I have both plugged into the connector, and can see only one of the monitors at a time. I've downloaded the latest DisplayLink driver, but getting the No DisplayLink enabled display detected. How do I know if the display is DisplayLink enabled or not?

I am a new mac user, so details on how to do this is most appreciated
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Old 03-22-2023, 08:45 AM   #2
DanielSznicer
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Quote:
Originally Posted by mpetersf View Post
I'm seeing this happening on this thread, and not sure what to do next. I'm using a 4urpc HU-105 connection to my macbook pro, a Samsung Monitor and a second InnoView monitor both with HDMI connections, or I could use a USB-c cord for the Innoview sidecar monitor. I have both plugged into the connector, and can see only one of the monitors at a time. I've downloaded the latest DisplayLink driver, but getting the No DisplayLink enabled display detected. How do I know if the display is DisplayLink enabled or not?

I am a new mac user, so details on how to do this is most appreciated
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com[/QUOTE]
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